Install Backup Ecxec Agent on a Synology Diskstation DS1511+ (Other Intel models should work too)

The following worked for me:


Backup Exec 15 Version 14.2 Rev. 1180 (64-bit)
Synology DSM 6.0.2-8451


1. Update DSM to 6.0
2. Install Perl via the Synology Package Center (https://www.synology.com/en-us/dsm/app_packages/Perl)
3. Enable terminal services (SSH to use PuTTY) and get a terminal windows (use sudo to elevate)
4. The Synology uses dpkg to install packages. The BE Agent install script determines whether to use a .deb or an .rpm. To force it to use the .deb create a file /etc/issue containing the line: Debian
5. From the BE installation disk/ISO, copy LinuxMac\RALUS_RMALS_RAMS-1180.3142.tar.gz file to the Synology NAS. One way would be to copy it to your home directory on the NAS. Unfortunately you cannot run the install script directly from this directory so mkdir /var/tmp/BE and copy this file with the terminal windows (your home is located here: /volume1/homes/@DH-<dn>/0/<your login id or PC name>.
6. Unpack this file: cd /var/tmp/BE and tar -xvzf RALUS...tar.gz
7. Add a new group to /etc/group: beoper:x:1000:root,admin
8. Run the install script: ./installralus
9. You will have to enter returns several times

3 Replies

Re: Install Backup Ecxec Agent on a Synology Diskstation DS1511+ (Other Intel models should work too

I've never seen official documentation on how to install the RALUS agent on anything other than a server, and for a RAWS agent the NAS has to run Windows Storage Server...so this wouldn't be supported by Veritas. It would be on a "you're on your own" basis. However, you might want to reach out to the Veritas guys on the forums and ask them if they know about this...might be a good idea. Thanks!

Re: Install Backup Ecxec Agent on a Synology Diskstation DS1511+ (Other Intel models should work too

No need to reach out as this is obviously not listed in our compatibility lists - the information provided is not officially supported. If it works under your own testing then fine as a "use at your own risk" ability.

 

For BE/Veritas Tech Support it would count as an alternative configuration which would mean if you have any problem at all you would have to show us a supported environment with the same condition for us to research against for us to offer any formal support (and we would only research against the supported environment)

 

Note:  Synology NAS devices are mentioned as supported for storage targets against both iSCSI and CIFS (in the HCL) but not mentioned in SCL - although we would support backups from such devices, over iSCSI and CIFS, as we would for NAS devices in general - and we heavily recommend iSCSI configurations for both target and source backup operations (against NAS) as CIFS can be complicated to get authentication operating correctly.

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Re: Install Backup Ecxec Agent on a Synology Diskstation DS1511+ (Other Intel models should work too

So I tried this and I am getting after ./installralus 

Checking VRTSralus package dpkg-query: package 'vrtsralus' is not installed and no information is available
Installing VRTSralus 16.0.1142-0 on diskbox dpkg-query: package 'vrtsralus' is not installed and no information is available
Use dpkg --info (= dpkg-deb --info) to examine archive files,
and dpkg --contents (= dpkg-deb --contents) to list their contents.
dpkg-query: package 'vrtsralus' is not installed and no information is available
Use dpkg --info (= dpkg-deb --info) to examine archive files,
and dpkg --contents (= dpkg-deb --contents) to list their contents.
......... failed to install

 

any suggestions?