Installation Problem

Hello,

I have installed 10.d on a 2k3 server and the service never starts.

Backup Exec Agent Browser - Started
Backup Exec Devices & Media Services - Started
Backup Exec Job Engine - NOT STARTED
Backup Exec Remote Agent for Windows Server - Started
Backup Exec Server - NOT STARTED

When I try to manually start I get the following error...

Error 1068 - Dependecy service or group failed.

The event viewer error I get is....

The Backup Exec Server Service did not start. An internal error (-2147467259) occurred in object 17.

Thanks

Steve
5 Replies

Re: Installation Problem

Hello,

Please refer the following technoet to troubleshoot this issue.
http://support.veritas.com/docs/192199


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Re: Installation Problem

Sorry for the late response but, no this did not fix the issue....

The event view says...

The Backup Exec Server Service did not start. An internal error (-2147467259) occurred in object 17.

Re: Installation Problem

Hello,
You need to check the COM security, please see the following technote:
http://support.veritas.com/docs/275032
http://support.veritas.com/docs/277214
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Re: Installation Problem

After installing sp4 to v10 of Backup exec I receive the following:

The Backup Exec Server Service did not start. An internal error (-536813108) occurred in object 1.

Schema version mismatch.

doug
dboffice@gvtc.com

Re: Installation Problem

Hi,

-- Try starting all Backup Exec services with Local system account.

-- Repair the Backup Exec installation using this technote:

http://support.veritas.com/docs/253199

-- Additionally refer this technote:
http://seer.support.veritas.com/docs/275017.htm

NOTE : If we do not receive your reply within two business days, this post would be marked "assumed answered" and would be moved to "answered questions" pool.