Hi, I am new to Veritas and Backup Exec. We have a client that requires file server backup, and after research Backup Exec looks like the perfect solution. When installing the Backup Exec, we ran into a problem at the Service Account setup. The installation refuses to accept our admin username + password to complete the install. error: 'Unable to authenticate with the user and password information given..'
After doing some research on the Veritas knowledge base permissions was set according to what rights Backup Exec service account need.
This did not resolve the issue and our installation cannot complete.
The install is local on the C Drive with full admin permissions on the install + destination folders.
No log file was created in the Windows root folder.
The server is in a Workgroup and not a Domain controller.
Any help will be greatly appreciated.