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Installation of Backup Exec 11d. Filetype ATM!?

Michael_Brown_2
Level 3
Currently have version 9.1 and need to upgrade to version 11d. Have spent several days now trying to get blood out of a stone from support to give me instruction on how to use our new version 11d which has a filetype of ATM?
Downloaded from 'fileconnect portal'

Anybody now how to install this? or what I do with this file type?

Any help would be appreciated.

Regards,

Mick.
1 REPLY 1

Bj_rn_Halstad
Level 4
Employee
What are the names and extensions and size of all the files that was downloaded? And where exactly did you download this from?