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Installed Agent But Exchange Info Store Isn't Available to Select

Forums_User273
Level 3

Tape server has BE 12.5, patched, current.  New Windows 2008 server, patched & current, with Exchange 2010, patched and current.  Installed Backup Exec Windows Agent successfully on Exchange server.  Can see C:, D:, and System State to select for backup, but cannot see Info Store.  What am I missing?

1 ACCEPTED SOLUTION

Accepted Solutions

pkh
Moderator
Moderator
   VIP    Certified

BE 12.5 does not support Exchange 2010.  You would need to upgrade to BE 2010 to backup Exchange 2010.  See the SCL's below

BE 12.5 Software (SCL)

BE 2010|2010 R2|2010 R3 Software (SCL)

You can upgrade to BE 2010 R3 (the latest release) for free if you ware on a current maintenance contract.  You will need a new set of licence keys for BE 2010 and you can download BE 2010 R3 from either fileconnect or www.backupexec.com.

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1 REPLY 1

pkh
Moderator
Moderator
   VIP    Certified

BE 12.5 does not support Exchange 2010.  You would need to upgrade to BE 2010 to backup Exchange 2010.  See the SCL's below

BE 12.5 Software (SCL)

BE 2010|2010 R2|2010 R3 Software (SCL)

You can upgrade to BE 2010 R3 (the latest release) for free if you ware on a current maintenance contract.  You will need a new set of licence keys for BE 2010 and you can download BE 2010 R3 from either fileconnect or www.backupexec.com.