Have you cycled the BackupExec services after running the device wizard?
Does Windows Device manager see both drives?
if all else fails, you could delete all devices from the Backup Exec Device tab, then stop/start the services and run The Device Wizard again
(If you do go this route, you may need to change job properties to utilize new device names)
open command prompt
change directory to BE Install path
run discover.exe > C:\discover.txt
get the discover.txt file
NOTE :- Make sure all BE Services are stopped when you try this. Also RSM should be disabled
Just an update to everything here. My TL4000 only had 1 drive installed on it, however it is capable of accepting 2 SAS connections (mainly used for redundancy) which is probably why the device manager saw 2 drives. I found out that the TL can accept up to 4 drives (has to be half drives in this config). We have purchased an extra drive, however it is a half drive. The original is a full drive capable of supporting 2 SAS connections, while this one is only capable of 1 SAS connection. I have installed the drives and BE has recognized and installed the drivers for it, however I can't seem to have them both writing at the same time. I ran an inventory and they were both utilized, but right now I have jobs running and it is only utilizing one drive.
I'm wondering if this is just a setting or if I am missing something here.