cancel
Showing results for 
Search instead for 
Did you mean: 

Installing RALUS (v2010 R2) on GuardianOS v7.2)

TenaraSystems
Level 2

Hi,

I want to install the remote agent for linux on a Snap Server DX2 NAS device and I can go through all the stages but the install fails with the error 'Installing VRTSralus 13.0.4164 on <sever> ............ failed to istall' and the log file does not show any reasons why this is so. Am I missing something ? Overland support told me that backup exec 2010 r2 is supported on that NAs device.

4 REPLIES 4

AmolB
Moderator
Moderator
Employee Accredited Certified

I found below article but its applicable for BE12.5 and older versions, couldn't find anything for BE2010.

http://www.symantec.com/docs/TECH67425

I doubt you can install RALUS/RAWS on a NAS device.

Jaydeep_S
Level 6
Employee Accredited Certified

This is unsupported in Backup Exec 2010 or 2012. The only way to backup the information from here is mentioned in the arlier post http://www.symantec.com/docs/TECH67425

You could refer to the compatibility lists

https://www-secure.symantec.com/connect/forums/adminguides-scls-hcls-backup-exec-all-versions

TenaraSystems
Level 2

Please see the compatibility list from Overlandstorage http://www.overlandstorage.com/PDFs/Overland-Matrix-SnapServer.pdf and the installation guide http://www.overlandstorage.com/PDFs/SnapServer-GOS-7-2_Admin_Guide.pdf under backup solutions and you will see that this is supported (or at least Overland are claiming things does do not exist). Does anyone know why one cannot download the RALUS installation files separately ?

 

Thank you.

Jaydeep_S
Level 6
Employee Accredited Certified

I did verify http://www.overlandstorage.com/PDFs/SnapServer-GOS-7-2_Admin_Guide.pdf and seems that there there is a Cross mark for Agent backup and Symantec Backup Exec. They have als outlined the steps for install.

Ralus installation should be available on the BE Installation media.