Intel ss4200e NAS backup?

[Simon_Mofokeng]

How do I backup an Intel ss4200 SAN with Backup Exec 11d Sp5.
I've selected the user define selections but it fails wants Remote Agent for windows to be installed to the device.
I've installed the licence for remote agents for windows .
Is the storage compitable with backup exec?
I'm fustrated , PS help.
Regards,
Simon

[RahulG]

- Enable selection of User shares Under Tools/ Options/ Network and Security in the Backup Exec Console
- Added IP address of NAS device under user defined selection list
- Check if you are Able to expand and Select shares

Refer the following document
http://support.veritas.com/docs/237737

[RahulG]

Also B2D on NAS running Linux not supported
check the intel site
http://www.intel.com/support/motherboards/server/ss4000-e/sb/CS-029880.htm
it states that
Storage system software versions 1.0 through 1.4 are a proprietary build based on Linux Kernel version 2.6

I guess it would be same for ss4200e as well ..

[RahulG]

Any update ??

[Gurvinder]

If yes, then you should be able to add the NAS under user defined selection and backup from there

[Simon_Mofokeng]

I've since upgraded Bexec to 2010 R2. I recieve the folowing error, " The media server could not connect to the remote computer. The remote computer may not exist on the selected subnet. Try an alternative network interface, or allow Backup Exec to choose any available network interface".
I can browse selected IP user define list, I've edited the media server hosts file but still cannot backup.
This is getting frustrating.

[RahulG]

check the following settings
1. tools-option-NETWORK AND SECURITY check if you havwe selected a dedicated nic for you backup

2. make sure the backup job is also configured propery to use the correct Nic

Please open a new tread if you have multipe issues.