I created an IDR boot CD for Windows Server 2008 with Backup Exec 12.5 and tried booting up a crashed server. After pressing <Enter> at the magenta IDR page, the Windows Server 2008 progress indicator was shown for a few seconds. The screen went blank/black (only a white mouse pointer arrow was shown) and since then there is no server activity whatsoever.
This is an older IBM x345 but the symptoms are the same on a newer Dell PowerEdge.
I tried using an IDR boot CD ment for Windows Server 2003 and choosing over-the-network recovery only to receive an error message: "Unable to add service account to local administrators group" and another stating it cannot connect to the media server. In the latter case (after opening a command prompt with Shift+F10), I was able to ping the media server both with DNS name and IP address. Account credentials were triple checked. Backup Exec service account is member of Domain Administrators. I'm not sure, whether I should have been able to restore a Windows Server 2008 server with a Windows Server 2003 IDR, but I am running out of options.
I have never performed an IDR recovery, but I know - based on technical guides - how it should work. Any help greatly appreciated.