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Inventory Never Completes

RedneckITGuy
Level 2

Hey Guy I'm trying to do a test restore for a client to make sure everything working ok. They are using Backup Exec 2010R3 and when I try to do an inventory it nevers quits. From my memory inventory's usually take no more than a couple of minutes. I have let it run for 15min before stopping it. I have verifed that the tape is in the tape drive and it is the tape from last night's backup. Any suguestions?

5 REPLIES 5

AmolB
Moderator
Moderator
Employee Accredited Certified

Check the alerts tab for any active alerts waiting for your response.

Sush---
Level 6
Employee Accredited Certified

When the Inventory job is running double click on the Active job and check if the Current Status shows anything like Server Paused...??

Thanks,

-Sush...

RedneckITGuy
Level 2

Ok got the Inventory to start running by restarting all the services associated with the backup. Now I'm trying to do a catalog and it does meading loading for a couple of seconds and then just sits their as queued.

DoubleEM
Level 4
Partner Accredited

Can please provide the tape drive or tape library model?

Are you using Symantec drivers? The backup to tape ever success before?

v-2gani
Level 3

If the job does not quit and if it is in a QUEUED state, pause an unpause the servername which would be under devices tab on the backup exec UI....