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Is true scheduled, unattended backup of clients possible with DLO?

Clive_Donaldson
Level 3
Is there a way to use DLO in 11d to backup files from workstations in the middle of the night without users being required to authorize this? Our workstations are powered on at night but logged out. Certain files must be backed up at this time, but with no user involvement whatsoever, upon logging out or at any other time.

I am told that you can do this with DLO, but I have experimented and don�t see how to accomplish it. The closest I can get requires the user to authorize the scheduling of the backup when they log out, which is unacceptable.
10 REPLIES 10

perry_baker
Level 6
Employee Accredited
If the users are logged out a backup will NOT take place. A user MUST be logged in. The DLO agent only runs as an executable not as a service and runs in the context of the logged in user so that only the logged in users data, according to the DLO Profile, is backed up.

Clive_Donaldson
Level 3
Perry - Thanks very much for the answer! So I was sold a bill of goods by Dell. They sold me BE and DLO with my new server and told me that DLO was what I needed to backup clients. Further they said that BE Remote Agents are only for servers machines, not clients, and are apparently very expensive.

This is a very bad deal. On my old server I always used ArcServe. That was an old version of their product but I could install a true remote agent on all my clients for NO additonal charge whatsoever. Now I can't even backup my clients at all without user intervention. Now I wish I had not purchased BE.

perry_baker
Level 6
Employee Accredited
Clive,

You can install the BE remote agent on all Windows 2000 Professional and Windows XP workstations and do not need a license...all workstations can be backed up with BE at no additional charge. DLO is not a necessary component.

But this may not be the case for Windows Vista once BE supports that Windows OS.

Clive_Donaldson
Level 3
Perry,

Well so far your enlightening answers are proving the Dell server and network specialist to be dead wrong on all aspects of this issue. He obviously doesn't know BE software and it's add-ons at all, but he talks like he does. He was the one who told me that remote agent is only for servers!!!

By the way, your first answer is not quite accurate. You can set the DLO Profile so that the user is required to authorize a backup upon logging out, and if so authorized then the backup does occur when the user is logged out. I know this is true because I tested this myself and it works. (It's the user intervention that I can't live with.) So, DLO backups can occur with the workstation/user logged out. How that jives with your explanation that it's an executable I don't know.

A_Russell
Level 4


@Perry baker wrote:
Clive,

You can install the BE remote agent on all Windows 2000 Professional and Windows XP workstations and do not need a license...all workstations can be backed up with BE at no additional charge. DLO is not a necessary component.

But this may not be the case for Windows Vista once BE supports that Windows OS.

So now that BE supports Vista, is this still the case?  Do all workstations (Windows 2000 Pro, XP, Vista) need licenses now?  If so what license?  Is DLO the only option?

Ken_Putnam
Level 6
There is a Technote (can't find it right now) that says that Vista requires the AOFO as well as a licensed Remote Agent
 
Build 7170 does support Vista

A_Russell
Level 4
I think it's  Document 288181.  The AOFO license is a few hundred dollars, right?  So do I need to buy separate licenses for every Vista workstation I need backed up?  What about the XP workstations?  What do I need to buy to backup those machines at night?  It sounds like DLO won't do unattended backups. 

I apologize for all the questions, but I am quite confused about what options/agents I need to buy to perform unattended backups on XP and Vista workstations.  Any help would be appreciated.
Thanks!

Ken_Putnam
Level 6
XP workstations require a non-licensed RAWS to backup.  that is they need the agent installed, but you do not need a serial installed on the media server
 
I'm not certain whether Vista workstations need a licensed AOFO, or like the XP RAWS,  AOFO just needs to be installed
 

A_Russell
Level 4
Ken,
Thanks for all your help.  What do you mean by a non-licensed RAWS?  When I spoke with Symantec yesterday they said every XP workstation needed a RAWS license, even though there are no license serials to install on the media server.  So if I have 10 XP workstations, I needed to purchase 10 RAWS licenses. 

I appreciate your responses.  I would really like a response from Symantec to confirm that this is or is not the case.  Thanks again.



Ken_Putnam
Level 6
http://support.veritas.com/docs/237500  explicitly says that XP needs the Agent, but it does not need to be licensed
 
Vista is a different story.  It requires a licensed RAWS and an AOFO (also licesed, as far as I can tell)  See http://seer.entsupport.symantec.com/docs/288181.htm