β10-27-2009 03:24 PM
Solved! Go to Solution.
β10-27-2009 07:02 PM
Here are some steps you may try:
1. Delete all the library or tape devices seen in Backup Exec devices tab. You can do so by disable and delete option.
2. Shut down the server and the library system.
3. Iniitalize the library, wait for it to come back completely.
4. Power on the server.
5. In device manager, check if symantec drivers for tape drives are installed, if not install latest symantec drivers for tape drives. You can install symantec drivers by running library configuration wizard in the User Interface. Or by launching tapeinst.exe located in c:\program files\symantec\backup exec.
6. Check for any errors in event viewer during this process. If no errors, try launching the console and see if you can do some operations with the library.
Following document would give you some more details:
http://support.veritas.com/docs/255501
Please mark it a solution, if this is useful.
Thanks
β10-27-2009 07:02 PM
Here are some steps you may try:
1. Delete all the library or tape devices seen in Backup Exec devices tab. You can do so by disable and delete option.
2. Shut down the server and the library system.
3. Iniitalize the library, wait for it to come back completely.
4. Power on the server.
5. In device manager, check if symantec drivers for tape drives are installed, if not install latest symantec drivers for tape drives. You can install symantec drivers by running library configuration wizard in the User Interface. Or by launching tapeinst.exe located in c:\program files\symantec\backup exec.
6. Check for any errors in event viewer during this process. If no errors, try launching the console and see if you can do some operations with the library.
Following document would give you some more details:
http://support.veritas.com/docs/255501
Please mark it a solution, if this is useful.
Thanks
β10-27-2009 11:24 PM
β11-03-2009 11:01 AM