08-08-2013 12:18 PM
I keep getting an error when backing up my Exchange 2007 server. I have searched the knowledge base but there is nothing for the error message
" [serverbackupjobname] -- The job failed with the following error: An unknown error occurred within the NDMP subsystem."
That is all it says, this is not a VM or Hyper-V server nor a Netware or Red Hat server. And what is NDMP subsystem??
Thanks
Cathy
Solved! Go to Solution.
08-14-2013 08:31 AM
Ok I found the solution. This server use to be a BE 2011 backup server. I had not removed the backup exec from it. Once I did that and reinstalled the agent, I did not get this error any longer.
Thanks to all that responded back to this post. I do appreciate each of you.
Have a good one.
Cathy
08-08-2013 12:34 PM
Hello, try recreating your selection list and your job, then run the job again
08-08-2013 12:35 PM
Please upgrade you BE server and remote agent to
BE 2010
Backup Exec 2010 R3 revision 5204 Service Pack 3
BE 2012
Backup Exec 2012 revision 1798 Service Pack 2
and retry the backup
08-08-2013 12:47 PM
08-08-2013 01:13 PM
Thanks much. I do have Service Pack 2 for 2012 installed and also on the remotes.
08-08-2013 01:16 PM
Thanks Donald.
That is not the error that I am getting though. There is NO Browse Failure error. But I will look for a third party service that could be listening on the NDMP Port and will disable
08-08-2013 01:18 PM
08-08-2013 01:52 PM
Ok, I have bookmarked that, I will look at those solutions in the article and get back with you on what I find out.
Thanks
Cathy
08-14-2013 08:31 AM
Ok I found the solution. This server use to be a BE 2011 backup server. I had not removed the backup exec from it. Once I did that and reinstalled the agent, I did not get this error any longer.
Thanks to all that responded back to this post. I do appreciate each of you.
Have a good one.
Cathy