Jobs hangs randomly

[Christophe_Dech]

Hello,

My job hangs randomly, it seems that it is due to the mailboxes backup as when I check the job activity I can see that it is connected to the exchange server but I cannot see the current backup file.

The job stays in running state but does nothing, I cannot even canceled it or stop the Job Engine service. The only way to stop it is to restart the server.

I have no alert notifications.

Can somebody help me on this issue please ?

I have separated the mailboxes backup from the rest to check that it is really the mailboxes the source of the problem.

Thank you

[Shilpa_pawar_2]

Hi,

Is Exchange installed on remote server? Ensure that the version of beremote.exe on both the servers is the same.


On Exchange server browse to the registry key given below
HKey_Local_Machine > Software > VERITAS > Backup Exec > Engine > Exchange > Bypass MBox properties
Change the above key's value to 1.


Thanks!