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Jobs in Loading Media with OST and DataDomain

BJDBOYER
Level 3

At this point all my jobs are either in the loading media or queued state and nothing is progressing. Some of the active job show multi-GB of data already backed up and then they are in Loading media.

 

backupExec V15. The DDBoost plugin and DDOS are all compatible levels.

Any ideas?? any help is MUCH appreciated. there have been too many fingers in this system and those of us left are very new to BackupExec.

 

Bill

4 REPLIES 4

BJDBOYER
Level 3

Also just noticed other scheduled jobs are Ready; No writable idle devices are available.

 

Don't know if that helps any...

Riyaj_S
Moderator
Moderator
Employee Accredited Certified

Is OST device running out of storage space? If not then you may try this -- cancel all the jobs, restarted Backup Exec services, increase the concurrency of OST device but do not exceed plug in limits (https://www.veritas.com/support/en_US/article.000083435). Rerun the backup jobs again.

Thanks and Regards,

Riyaj

It's set for 20. The manual says limit is 47. IDK why it's set to 20. When I log in to the DDR the DDBOOST connections show me some back level plug-in versions. According the to the compatibility chart the boot plugin shoud be 3.2.x. i'm seeing mostly 3.1.x and a few 3.0.x. Maybe that could be causing the log jam? How do you upgrade the ddboost plugin on the agent machings?

I went in to the storage and disabled the client-side deduplication and nothing would run.

Is there some documentation on setting up the DDR and BUE for DDBoost? and best practices? maybe even some problem diagnosis?

Riyaj_S
Moderator
Moderator
Employee Accredited Certified

Following document should help,

https://www.emc.com/collateral/TechnicalDocument/docu55841.pdf

Page number - 58

Thanks and Regards,

Riyaj