that means it is not installed, please put the license key for the LEO in tools - install options and license key and install it and reboot the server and try it again. Should work
I installed a trial version of BE 2010, and then acuired the license for the media server and LEO ..
I got the PDF for the order, but when I tried to acuire the activation key from licencense portal... it said that this product does not need a activation key...
Now the tapelibrary expansion option is "greyed" and the selection cannot be unchecked,... I tried rebooting, uninstall/ reinstall the tape drivers...etc.
What to do?
i am understood on discussed above and used to explaination my customer as well, but they want to get document reference accordingly. i'm tries to check datasheet or specfication in website but it still not official document, it just only forums so it not profession for them.
Can you send us some reference relate with Tape backup option ( Library Expansion Option - Backup Exec 2010 ) or how to purcasae Library Expansion Option?
Thank in advanse.
The Backup Exec Server license can backup 1 library tape drive. Since taht you're backing up 2 tape drives, you need to purchase an additional license to backup the other tape drive
I freaked out when I saw this problem but what I did was rebooted the Tape Library which had a Drive Media error AND then restarted all services!!
The jobs seem to be running fine again.