BE 2010 does not work with LiveUpdate Admin - in theory BE 11.0 and 12.x will work with LiveUpdate Admin however a problem has been identified that results in servers not receiving updates.
As Symantec would like to see an idea of numbers of custoemrs that would be interested in having LUAdmin (or something similar) working with BE, please use the IDEAS tab at the top of the forums to request it as an Enhancment - with a brief explantion/justification of the requirement - items within the ideas section have a voting system that then allows other forum uses to vote for the idea.
Without something like LiveUpdate Admin - if you media server cannot talk to the internet then your options are manual downlaods only using: http://www.symantec.com/business/support/downloads.jsp?pid=15047
LiveUpdate needs access to ports 80 (HTTP), 21 (FTP) and 443 (HTTPS).
The protocol is TCP.
The file that accesses the Internet is:
By default, the file is located in C:\Program Files\Symantec\LiveUpdate.
We usually try to connect (in order) to
When I pinged those addresses , none of them returned the IP addresses you quoted, however, it is possible that we would mirror/round robin the DNS records on the internet so there could be a number of IP adresses involved and it therefore might be difficult to lock access to external IP addresses - bear in mind the connection is always initiated as outbound from media server to LiveUpdate servers so you should not need to configure inbound firewall rules.
How you manage your internet security when offset against how you keep software updated is always going to be your choice. Your options for Backup Exec currently are:
- Manually track when Hotfixes and Servcie packs are released via our website and then download them via a workstaion and install them manually
- Allow LiveUpdate out through your internet - which more or less means allow internet browsing from your server.
Unfortunately at this current time I can't confirm any form of centralised update management - which is why i asked you to post in the Ideas section so that we can get some figures to justify business needs
I did post an "idea", another question on the matter ;
i understand that there is a working solution for the AV, and that the teaqm which developed this sulotion encouterd a problem adapting it to the BE, my question is if they encounterd a problem, why not put in the effort and fix it.
I mean if the sulotion was developed in the first place it means Symantec allready understands the need for this kind of sulotion for its customers.
Looks like there is another possible option "BackuP Exec Infrastructure Manager" - more info in link on this page:
This is an Altriris based option that I have not yet used and I believe might not be that easy to configure. Also pending the next version of the Altiris management platform, it has a lot of limitations on what operating systems it can be installed on.
If you get asked for a login use the same one that you use to logon to these forums (it should work)
I have not even installed so don't know how to use it - if you do intend posting forum questions though I'd suggest you start a new thread about BEIM instead of continuing this one
Also with regards the limitatiions of where you can use the Altiris Management Platform (and therefore BEIM) - I believe a new version of the Altiris components is being planned - so would expect a new BEIM not long afterwards.
Did you download the specific BEIM link in the location I gave you - there should have been more than one download to choose from, get the wrong download and you probably got the full BE 12.5 installer instead of BEIM.