12-17-2013 04:14 AM
In the "active warning messages" pane of my Backup Exec 2012 SP3 (German) I have a warning:
LiveUpdate-Informationen: Es sind 1 Remote Agent-Server vorhanden, deren Patches sich nicht auf dem neuesten Stand befinden. Um die neuesten Patches zu installieren, klicken Sie auf "Extras -> Agenten und Medienserver auf anderen Servern installieren". Klicken Sie dort auf "Import und Export -> Auf diesem Medienserver veröffentlichte Server importieren". Dadurch wird eine Remote-Installationssitzung gestartet, über die sichergestellt wird, dass Ihre Server mit den neuesten vorhandenen Patches aktualisiert sind.
Translation:
LiveUpdate Information: There is 1 Remote Agent server whose patches are not up to date. To install the latest patches, click on "Extras -> Install Agents and Media servers on other servers". Click there on "Import and Export -> Import servers published on this Media server". This starts a remote installation session which makes sure that your servers are updated with the newest patches present.
Alas, I am unable to follow these instructions.
How can I find and fix the cause for that warning?
Thanks,
Tilman
Solved! Go to Solution.
12-17-2013 10:01 AM
Hello Tilman,
In Backup Exec go to the 'Backup and Restore' section, then right click on a column and choose Backup Exec Version.This will add a new column showing the version.
Hope this helps
12-17-2013 04:26 AM
When you install updates on the media server you need to update the remote server you are backing up.
Just try updating the remote agent by re-installing it .
12-17-2013 04:42 AM
Rahul, thanks for your comment.
I did reinstall all remote servers after the last live update via the "Installation and Licensing > Install Agents and Backup Exec servers on other servers" wizard which is now reporting all agents as up to date.
What's more, I have seven remote agents installed but the LiveUpdate warning only says "1 Remote Agent server not up to date".
How can I find out which one of my agents it's complaining about?
Thanks, Tilman
12-17-2013 10:01 AM
Hello Tilman,
In Backup Exec go to the 'Backup and Restore' section, then right click on a column and choose Backup Exec Version.This will add a new column showing the version.
Hope this helps
12-18-2013 04:18 AM
Hello Imosla,
Thanks a lot. That solved my problem.
It turned out that the Agent was installed on another client which wasn't listed in the "Install Agents and Backup Exec servers" dialog. I guess it was installed locally there, rather than pushed from the backup server. Once I added that client to the "Install Agents and Backup Exec servers" list it promptly showed up as "ready to install 1 update".
Thanks again,
Tilman