02-02-2010 05:09 PM
Hi
We have a newly installed SBS 2008 Std edition with BE 12.5 for SBS. BE (Version 12.5 Rev 2213)
When I run LiveUpdate, I get the message:
"There are no products on this computer that can be updated by LiveUpdate"
"Click here for more information" (hyperlink)
When I click on the link I am presented with a solution on how to update Norton (which we don't have)
I downloaded and installed BE 12.5 SP3
Still having the same issue.
What is the next step?
Cheers
Alexandre
02-02-2010 05:50 PM
Hello,
LU1805: LiveUpdate was unable to find any products to Update. There are no products on this computer that can be updated by LiveUpdate.
All of a sudden, your LiveUpdate doesn’t work. You tried to repair, re-install, remove application, schedule a server reboot, and even called Tech support, the issue doesn’t seem to go away. It is more likely caused by the LiveUpdate coponent itself than Backup Exec. When you inititate LiveUpdate, you will see this:
Here is a quick fix.
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