Lotus Notes Databases not showing up in selection list

[Kook]

Sorry for my bad english,
I have a problem to backup my domino server,

Backup EXEC version:
Backup EXEC 12.5 SP3 with latest patch. (new install)

Lotus Domino:
Version 8.0

Backup media server:
windows 2003 server (32bit) with windows custer. It's also the Domino server.

After I install the Backup EXEC with lotus domino agent, I can't find the lotus domino databases in the backup selection list,
I had already install the remote agent in all of the Lotus Domino nodes of a Microsoft Cluster Server.

Any thing I'm missing in this task?
Is that BE 12.5 support for this environment?

[CraigV]

Hi Kook,

Uninstall that license, restart your services, and then install the license again. Restart your services 1 more time and see if this has helped at all!

Laters!

[Kook]

Hi CraigV,

Thanks for you advise, I will try you solution on next monday.

[riva11]

In your post I don't see details about Agent for Domino server, did you installed and run this agent on the Domino server ?

Regards
Paolo

[Kook]

Hi Paolo,

I had installed and running Agent for Domino Server on the Domino server, and this is also the backup media server.

[Kook]

Hi CraigV,

I had try you solution, but it's didn't work......

[CraigV]

Are there any errors in Event Viewer?
Is this in an existing selection list, or a new one?