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Mailboxes missing from Exchange Backup

Harold_Peet
Not applicable
Partner

I have a client that is running Backup Exec for Smaill Business Server 11.d - 6235.

 

I look at the backup everything says it is successful, however if I go to restore 2 of the users mailbox are not included in the Exchange Information Store backup.

 

Any thoughts?

 

Harold

4 REPLIES 4

Anup
Level 6
Certified

Is backup taken on tape drive?

duplicate it to disk and see if you can see it.

Also check if those perticular users have special characters in their display name. 

Amal
Level 2

Hello

I have the same pb when saving to a tape. If saving to  disk, all mailboxes are here. there is no particularity in these user display names.

 

thanks for help

Anup
Level 6
Certified

Try upgrading to 11d 7170 sp3 which is a free upgrade.

 

http://esdownload.symantec.com/akdlm/CD/MTV/BEWS_11D.7170_32BIT_VERSION.zip


Backup Exec 11.0 revision 7170 Service Pack 3 - 32bit download

http://support.veritas.com/docs/303199

Amal
Level 2

Hello
I have upgraded to sp3. And now the missing mailboxes are saved.

It is somehow alarming. How can I be sure that no other mailboxes will be missed, I just can't verify every day! 

Thank you very much for help.