Media error Event ID: 58057

[Antolin]

Good Day!

Hi Every one!

Can you help me about this error?

The Backup-to-Disk device is offline.

This is typically caused by the folder becoming inaccessible due to it being deleted, renamed, or unshared. It may also be caused by a disk full condition. The folder state has been set to offline. Please attend to this condition. Additional detail may be found in the Event Viewer - Application Log.

My backup still running but it too slow, and BE give me that error.

Thanks.

[pkh]

Verify that the B2D is physically accessible, then go to the Media tab, right-click on the B2D folder and set it online. 

[Antolin]

The B2D is accessible and online, also it have a large disk space.

Thanks.

[Kiran_Bandi]

Check out the following tech note...

http://www.symantec.com/business/support/index?page=content&id=TECH23200

May help you...

[Kiran_Bandi]

And also try running the B2D test tool to verify the B2D folder's level of functionality...

http://www.symantec.com/business/support/index?page=content&id=TECH69107