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Microsoft Visual C++ Runtime Library Runtime Error! Abnormal Program Termin

John_Fitzpatric
Level 2
Getting this error when launching Backup Exec 9.1.

Microsoft Visual C++ Runtime Library Runtime Error!
Program: D:\Program Files\Veritas\Backup Exec\NT\BkupExec.exe
Abnormal Program Termination

http://seer.support.veritas.com/docs/268113.htm describes the error perfectly, updated the MSXML as suggested to no avail
3 REPLIES 3

Joshua_Small
Level 6
Partner
Here is a helpful link:

http://forums.veritas.com/discussions/thread.jspa?forumID=101&threadID=45449

We trust this resolves your issue.

Amruta_Purandar
Level 6
Hello,

Please let us know if the above response has been helpful and if your issue has been resolved.
If the problem persists, do revert.

Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007

http://seer.support.veritas.com/docs/277429.htm

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.

John_Fitzpatric
Level 2
Thanks for the help, however, this is what ultimately solved the problem:

To resolve this problem, follow these steps:
1. Copy the following DLL files from the C:\WINDOWS\SYSTEM folder on a computer that is working to the computer that is experiencing the problem:
• Msxml3.dll
• Msxml3a.dll
• Msxml3r.dll

2. After you replace the files, you must register the files. To register the files, follow these steps:
a. Click Start, and then clickRun
b. In the Open box, type REGSVR32 C:\WINDOWS\SYSTEM\MSXML.DLL, and then click OK. You receive a message when the registration succeeds.
c. Repeat steps a and b with the following files:
• C:\WINDOWS\SYSTEM\MSXML2.DLL
• C:\WINDOWS\SYSTEM\MSXML3.DLL