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Missing Task Pane

Frank_Keough
Level 2
I installed 11d Windows with latest patches/hotfixes vr. 7170. When I start BE the taskpane on the left is not started.
 
I get a windows popup  Security Warning
           name: taskpane
           type: unkown file type 17.8KB
           from:  ...ram files\symantec\backup exec\backupexec_en.dll
 
I have removed / reinstalled BE, with no change, I could live with this, but have problem with all jobs be in "server paused" and unable to get them released.
 
Thanks for any assist.
 
Frank
1 REPLY 1

D_B_5
Level 6
Employee
This sounds like a security setting for Windows.  Check those settings... The Backup Exec browser uses html and Visual C++, and perhaps some other codes so it is possible the security settings you have are blocking the task pane from starting.
 
Under the View menu there is the option for Task Pane, I assume even if you manually click that you get the same error?  That would further lead me to believe it is your OS security settings blocking it.