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Mount failed on backup after inventory

Sean_Belanger
Level 2
I've got a Dell server with a Dell DDS4 drive running Backup Exec 9.1 with all updates and service packs installed. I can inventory the drive and it shows the tape fine, I can immediately run the backup job and it shows the status of "loading media" until it times out. The job is unsuccessful and the error is "mount failed". It does this as a scheduled backup or manually. Any ideas?
3 REPLIES 3

Sean_Belanger
Level 2
Beuller...... Beuller.....

Gauri_Ketkar
Level 6
Hi,

-are you getting any alert in BE ?
-can you use the same tape with NTBACKUP
-any related events in vent id ?

Update us on the same and revert for any further Query
Hope this will help you


Thank you
Gauri

NOTE : If we do not receive your reply within two business days, this post would be marked "assumed answered" and would be moved to "answered questions" pool.

Sean_Belanger
Level 2
The alert log revealed a prompt to overwrite media that was not being displayed, I set it to not prompt for confirmation and it seems to be working now.