I am trying to move a Media Server at a remote site from one CASO Server (x86) to a different CASO Server (x64). On the remote Server I run through Tools, Install Options, etc.. and enter the new CASO Server name. I recieve an error message that it is "Unable to contact (servername)" see attached screen shot. Verified that DNS is working properly and so forth.
On the remote Server I was able to manually specify a new CASO and SQL instance and complete the install setup but it never was seen by the new CASO Server.
Next I tried to remote install from the new CASO Server with the same options I originally installed. This time I get an error "Symantec Backup Exec is already installed on Server (name)" and indicated to change any installation on the remote Media Server. Also tried this from the current CASO managing this Server and same results.
I was hoping to avoid an unistall and reinstall on the remote server but it appears that this may be the case. Won't be able to perform this until after hours though.
Another issue during original installation of this remote Server was not being able to push the install to the remote Server. I had to copy the install files to it and run it local. No big deal but this is a site with bonded T1's for a 3MB connection. Think BE should handle that across the wire? Or could it be that the remote Server is Windows 2008 R2?
Any suggestions?
Thanks