10-24-2016 09:37 AM
Hi,
We have a NAS (EMC that runs on ONE FS), we created a share and tried adding the share with BAckup Exec.
we get a message stating that Unable to configure storage with error parameter is incorrect.
Steps that we tried:
• Confirmed other folders with the same share is already configured.
• Also checked the jobs that were also successful up to date.
• Confirmed that the UNC path is working fine.
• When tried configuring the storage in BE, found that it creates changer and folder files in there.
• Checked the BE account in NAs and found that full permissions have been given.
• Also gave windows level permissions for the shares and for the root folders.
• Tried creating a local account with NAS but unable to find the option with NAS, he said that he will try at his end,
• Tried creating another share with the NAS.
• Tried configuring the share as a storage and got the same error: Parameter is incorrect.
• NAS Model: EMC:
• OS: ONEFS
• Model: 1silon XL
• Firmware version: 7.2.1.3
10-24-2016 12:54 PM
10-24-2016 01:11 PM
Another thing to try, just to rule out permissions and share issues is create a share on a Windows Server with the same share name. Try to create a remote Disk Storage on that. If that fails then maybe somethings going on with processions and shares.
10-25-2016 10:35 AM
Hey Craig,
Thanks for pitchin in, I checked the HCL and EMC is compatible.
BE version: 2014 SP2+HF installed.
Also, it was working fine, until the maintenance of NAS to occur.
Thanks,
Selva.
10-25-2016 10:36 AM
Hi Billy,
Thats a good one, I will try creating a share and let you know.