cancel
Showing results for 
Search instead for 
Did you mean: 

NDMP Data Halted Error

systematic92
Level 5

Hi,

 
Guys, please could you help me work out a resolution regarding an error I am receiving for a job, I am backing up CIFS data on a NetApp SAN via NDMP on BEXEC 2010 R3. The job fails about 2 mins after starting and the log shows:
 
NDMP Log Message: DUMP: using "/vol/PROD_FILE1_DATA_02_CIFS/../guinness-fas02(0151753188)_PROD_FILE1_DATA_02_CIFS.9190" snapshot.
NDMP Log Message: DUMP: Using Partial Volume Dump of selected subtrees
NDMP Log Message: DUMP: Date of this level 1 dump: Fri Aug 15 12:30:09 2014.
NDMP Log Message: DUMP: Date of last level 0 dump: the epoch.
NDMP Log Message: DUMP: Dumping /vol/PROD_FILE1_DATA_02_CIFS to NDMP connection
NDMP Log Message: DUMP: mapping (Pass I)[regular files] 
NDMP Log Message: DUMP: Reading file names from NDMP.
NDMP Log Message: DUMP: Q_userhome/A*: No such file or directory
NDMP Log Message: DUMP: DUMP IS ABORTED
NDMP Log Message: DATA: Backup terminated: EVENT: INTERNAL ERROR (for /vol/PROD_FILE1_DATA_02_CIFS)
NDMP Data Halted: Internal Error
NDMP Mover Halted: Connect Closed


================  NDMP ENVIRONMENT  ================
BASE_DATE=-1
PATHNAME_SEPARATOR=/
NDMP_VERSION=4
MULTI_SUBTREE_NAMES=Q_userhome/A*
Q_userhome/B*
DMP_NAME=CIFS_VF_FILE1_DATA_FAS02_A-C
HIST=Y
NO_ACLS=N
UPDATE=Y
DUMP_DATE=-1
LEVEL=1
FILESYSTEM=/vol/PROD_FILE1_DATA_02_CIFS
===============  NDMP ENVIRONMENT END  ===============
 
 
It seems like the issue is this line:
 
NDMP Log Message: DUMP: Q_userhome/A*: No such file or directory
NDMP Log Message: DUMP: DUMP IS ABORTED
 
 
I am basically using the options named 'view selection details' under selections in the job task.
 
Then settings I have specified are:
 
Resource Type: NDMP
NDMP Type: NetApp/IBM/Fujitsu
Path:  //GUINNESS-FAS02:10000/vol/PROD_FILE1_DATA_02_CIFS/Q_userhome/A*/
Type: Include
 
The above does select everything that begins with 'A' under the "Q_Userhome" folder so I cannot see why I am getting "No Such File or Directory".
 
Any ideas please gents?
 
 
5 REPLIES 5

VJware
Level 6
Employee Accredited Certified

Have a look @ this KB - http://www.symantec.com/business/support/index?page=content&id=TECH87338

systematic92
Level 5

Thanks VJ,

 
That is terrible. We have over 3000 users. 
 
Selecting each folder individually for example A-C will take an age. Additionally, we have new employees joining every day so going into several backup jobs, searching and selecting new users is very cumbersome process that we simply do not have time for.
 
Surely there is another way we can do this? Please save me from this nightmare.
 
 

pkh
Moderator
Moderator
   VIP    Certified

The other way is to do backups of CIFS shares.

systematic92
Level 5

Can you elaborate PKH? How do I do this? What is the difference between a CIFS and NDMP backup? Will there be a decrease in performance by not using NDMP?

 
 
 
 

pkh
Moderator
Moderator
   VIP    Certified

You have already shared the directory on the NAS so you just backup the directory as if it a share on a Windows system.  You need to enable the selection of user shares in the BE console and disable the NDMP option on the NAS.

As to performance, try it out.