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NDMP NetApp Backup Error - 0xe0001309

Boell
Level 2

Hi Community,

i have a problem with my NDMP NetApp Backup. Everytime when the Backupsession runs it backup Data but finished with an error:

NDMP Log Message: DUMP: Total Dir to FH time spent is greater than 15 percent of phase 3 total time. Please verify the settings of backup application and the network connectivity.

Can you help my by this problem?

1 ACCEPTED SOLUTION

Accepted Solutions

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

The error is coming from NetApp. 
You will need NetApp logs to troubleshoot. 

Herewith a NetApp doc on how to enable NDMP logging (you need to be a NetApp customer or partner to access the doc):
https://kb.netapp.com/Advice_and_Troubleshooting/Data_Protection_and_Security/NDMP/How_to_enable_NDM...

The above doc is for 7-mode.
There should be a similar doc for cluster mode as well. 

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1 REPLY 1

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

The error is coming from NetApp. 
You will need NetApp logs to troubleshoot. 

Herewith a NetApp doc on how to enable NDMP logging (you need to be a NetApp customer or partner to access the doc):
https://kb.netapp.com/Advice_and_Troubleshooting/Data_Protection_and_Security/NDMP/How_to_enable_NDM...

The above doc is for 7-mode.
There should be a similar doc for cluster mode as well.