I'm having an issue trying to restore NDMP data from a backup tape that was created using the same server, tape drive and NDMP device as the restore job. I am just restore a folder containing some files. The folder is simply a sub directory of shared folder. The error received is;
"Final error: 0xe000fe29 - Authentication failed on connection to the server. Make sure that the user account has the appropriate permissions and that the password was typed correctly. Final error category: Security Errors For additional information regarding this error refer to link
I'm running Backup Exec 2010 r3 with SP2(Version 13.0 Rev. 5204 32-bit) and the tape drive is a rack mounted HP LTO-5 Ultrium 3000 SAS. I'm using the Symatec drivers for the tape drive and its running the latest firmware.
The NDMP device is a Netapp FAS 2040 running Data OnTap 8.1rc3
The following articles describe the problem but the solutions have not worked for me. The first article listed is the most accurate to my issue;
In the restore job I am using the same credentials as the original backup job. When creating the restore job a test of the credentials returns successful.
Can anybody help with this problem? I have not been able to find any articles or discussions that offer a solution.
Thanks in advance for any help,
Solved! Go to Solution.
Thanks again. I've subscribed to the article 161386.
I've found that a hotfix was available so I'll try run the restore job again not that it's installed.
If it still fails I'll contact support as you've suggested.