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NetBIOS required using Backup Exec 10?

I attempted to perform a backup across a firewall to a remote server in our DMZ. Regardless of which ports I opened (I experimented with different ranges for the Remote Agent and the Media Server), I could not get the Media Server to see the remote server's drives so that I could select them. I added the remote server to the User-defined selections list using its IP address and was able to authenticate to it, but every time I would try to browse the server's drives, I would receive an error saying "Unknown error in the NDMP subsystem."

I could see successful connections on port 10000 on the firewall and I even tried permitting ALL traffic between the media server and the remote server. Finally, I turned on "File and Printer sharing for Microsoft Networks" on the remote server; everything immediately worked after that. We don't want to have that on for servers in the DMZ -- is this required by BE 10? I thought it was no longer needed with the newer versions. The remote server is a Win2K server and the media server is Win2K3, if that matters....
2 Replies

Re: NetBIOS required using Backup Exec 10?


Refer the technotes given below :

Backup Exec cannot view or back up servers on the far side (outside) of a firewall or in DMZ environment, even though the proper IP ports are open.

Additional Technote

Update us on the same and revert for any further Query
Hope this will help you

Thank you

Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007

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Re: NetBIOS required using Backup Exec 10?

Do I need to enable NetBIOS in windows in order to do backup using Backup Exec?