"The job could not run within the time period that is specified in the job's schedule time window. The time window does not allow the job to start later than 9:59:59 p.m. To change the time window, edit the schedule details for the job."
This is the email message sent to me, letting me know that our backup system is nonfunctional.
When I start up backupexec to fix the problem, I see this:
"Unable to read from or write to the database."
Filling in the correct information and testing multiple possibilities to see what's wrong, I eventually have to hit cancel, at which point the program says "You have not connected to a media server. Would you like to exit the application?" The answer to that question is of course not, but I have no choice, it's not working.
These errors cropped up after a recent batch of updates, so if it helps, I can go and see what those recent updates were in case that is the culprit.
I honestly have no idea what information would be needed in order for anyone to help me fix this but the system needs to be fixed as soon as possible.
I attempted to find information on how to submit a support ticket in to symantec but there appears to be no way to access technical support. I apologize if this question is in the wrong forum or if this isn't supposed to be the first place to go for help.