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New tapes showing up with question mark (?)

travesty
Level 3
I put 20 new tapes into our tape library, HP MSL4048, ran a scan on the library and then did an inventory in Backup Exec 12.5.  All of the tapes showed up with a yellow question mark next to them in Scratch Media.

What is the correct process for new tapes to be correctly recognized in Backup Exec 12.5?
1 REPLY 1

Hemant_Jain
Level 6
Employee Accredited Certified
Go ahead and run the backup, the tape would be recognized if you do have a bar code reader. Otherwise, first run a label operation to give media labels manually. If you do have a bar code reader, the tapes must already have taken a bar code label. So, once you run first backup, the question mark would disappear.
Please mark it a solution, if this helps.
Thanks