09-04-2013 07:46 AM
Hi community members,
Im running Symantec Backup Exec 11d and I get the following error when trying to run a job that backes up BackupExec information:
The resource could not be backed up because an error occurred while connecting to Backup Exec for Windows
The problem is that error log doesnt tell me what machine it is failing on. Is there any way to find this out?
Solved! Go to Solution.
09-04-2013 07:54 AM
Is the Backup Exec Remote Agent running on that Server? Look in the Event viewer for any Event ID 1000. Also, if the Agent is not running, is there any other application using port 10000
09-04-2013 07:54 AM
Is the Backup Exec Remote Agent running on that Server? Look in the Event viewer for any Event ID 1000. Also, if the Agent is not running, is there any other application using port 10000
09-04-2013 07:54 AM
Please verify that the remote agent for windows is started/running on the exchange server that you are trying to backup
09-04-2013 07:56 AM
Check the restore selections , it will tell you what all servers were backed up.
09-04-2013 08:28 AM
Actually, the agent was stopped :( so I restarted it and im running the job again so we will see what happens.
09-04-2013 08:31 AM
I would suggest you to keep the 11d and the remote agent on exchange updated .
Check the 11d section on
http://www.symantec.com/docs/TECH66724
09-04-2013 08:04 PM
Exchange wasnt an issue here. It was the remote agent on the actual backup server itself that was stopped for some unknown reason, so I restarted it, rerun the job and it was fine. The only thing it seemed to affect was the job that collects information for BackupExec, but not the normal backup jobs.
Thanks for your help folks.