cancel
Showing results for 
Search instead for 
Did you mean: 

No longer receiving job success\failure emails - BE 2014

norbertg
Level 5

It started happening yesterday. I can still receive test notifications fine and other jobs send emails fine e.g daily inventory emails.

 

The job is set to notify by email on success\failure.

 

Not sure where to begin troubleshooting this.

4 REPLIES 4

norbertg
Level 5

Just did a quick test and backed up a 100mb from a server to disk and the email came through. 

 

Have gone and unchecked the option to email us in the full backup job then went back in and reselected to email us. See how it goes.

VJware
Level 6
Employee Accredited Certified

Start off with this - https://www-secure.symantec.com/connect/articles/troubleshooting-email-notifications-backup-exec

norbertg
Level 5

I've received emails over the weekend, one was a failure the other a success.

 

Hopefully it's fixed.

norbertg
Level 5

I didn't receive an email again, I think this is because I am editing a job that is running from under job history (job monitor tab) since it's not possible to edit from jobs list (job monitor tab).

 

I've gone back to the main job and deselected the email, accepted changes, and reselected to email and save changes.