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Non-existent drives shown in "Test/Edit Credentials"

I'm running BE 2012  on Windows 2011 SBS to backup up itself and two Hyper-V VMs.  When I go to "Test/Edit Credentials", I see all of the drives, Hyper-V, System State and SQL Server Instance.  Fine, but I also see two other drives that do not exist.  Those two drives do not appear in the Resource listing, just the Test/Edit Credentials listing, and obviously fail every credential test.  (Needless to say, they don't appear in Disk Management either.)

What is the best way to delete these two phantom entries?

Thanks much.

1 Solution

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Accepted Solution!

It could be that there are

It could be that there are still backup sets referring to them.  You can ignore the error messages.

View solution in original post

8 Replies
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These could be utility

These could be utility partitions.  If they are, then they could be ignored.

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Thanks for the reply, pkh. If

Thanks for the reply, pkh.

If they were utility partitions (or any othe kind of partition, like, oh let's say a *nix partition) they would still show up under Computer Mangement/Storage/Disk Management.  But they don't.  The other give-away that they are not some non-Windows partition is that Backup Exec has drive letters assiged to them (N: and OSmiley Happy.   There are no drives (or shares) mounted as N: or O:, nor has there been in the eight months I've been providing support to these clients.

My guess is that BE was made aware of such drives in it's past and while those drives have since been decommissioned, BE has a loooooong memory and just won't let 'em go!  :-D   Somewhere, there's going to be a place where this info is stored that I can go in an extricate it.   But I don't know BE enough to know where that would be.

 

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Post a screenshot of the test

Post a screenshot of the test credential screen.

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The server is in the midst of

The server is in the midst of a full backup and thus I can't access the backup configuration pages.   I'll post them tomorrow.  Thanks.

 

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Here is a screenshot of the

Here is a screenshot of the "Test/edit credentials".  Drives N: and O: as well as share SEP.OldData do not exist.  I know that SEP.OldData was a share, but it has not been so for some time.  I assume drives N: and O: existed at one time as well, but have not since I took over support for the clients back in Jan.

credentials.jpg

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Accepted Solution!

It could be that there are

It could be that there are still backup sets referring to them.  You can ignore the error messages.

View solution in original post

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Alternative would be to

Alternative would be to remove the resource from the Backup & Restore tab and re-add it. However, this will remove the job history logs and will have to recreate the backup job also.

@pkh: Thanks, it is entirely

@pkh: Thanks, it is entirely possible as I note that there are a couple rather old backup sets.  I guess it just kind of surprised me that the non-existent drives would show up in the selection list for new backups.

Thanks.  I'll continue to ignore them.  This was more of a  house-cleaning issue than a problem.

Cheers.