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ODCB error - Backup Exec catalog error

JMRail
Not applicable

Hi There

I've got the Problem, there is an error multiple times a day, no access to the odbc.

System BackupExec 2014 patched on a Windows 2012 R2 Std Server. The server is used for VMWare vCenter Server and Backup Exec 2014 (HP Proliant DL380 G9).

Error in the event Log:

 

Error 1:

Access to catalog index (Catalog index database) failed.
Reason:  [Microsoft][ODBC SQL Server Driver][SQL Server]An error occurred in the Microsoft .NET Framework while trying to load assembly id 65595. The server may be running out of resources, or the assembly may not be trusted with PERMISSION_SET = EXTERNAL_ACCESS o CCatRecordSet::Open
r:\columbuscft_sp\1786.1093r\becat\segodbc\seg_odbc.cpp(1889)
{ CALL DeleteCatMediaByMediaGuid( ?, ?, ? ) }
 
 For more information, click the following link:
http://entced.symantec.com/entt?product=BE&module=eng-event&error=V-379-34326&build=retail&version=14.1.1786.1093&language=EN&os=Windows_V-6.2.9200_SP-0.0_PL-0x2_SU-0x110_PT-0x3
 
Error 2:
 
Backup Exec Alert: Catalog Error
(Server: "JMRS08") ODBC access error. Possible lost connection to database or unsuccessful access to catalog index in the database.
 
 For more information, click the following link:
http://entced.symantec.com/entt?product=BE&module=eng-event&error=V-379-34338&build=retail&version=14.1.1786.1093&language=EN&os=Windows_V-6.2.9200_SP-0.0_PL-0x2_SU-0x110_PT-0x3
 
i can't access the link.
 
Can anyone Help me?
 
Thanks a lot!
 
Tobias
2 REPLIES 2

CraigV
Moderator
Moderator
Partner    VIP    Accredited

Hi Tobias,


For the ODBC error, check the TNs below:

https://www.veritas.com/support/en_US/article.TECH167225

https://www.veritas.com/support/en_US/article.TECH231540

For the first error, check the TN below (might still be relevant for BE 2014):

https://www.veritas.com/support/en_US/article.TECH186630

THanks!

pkh
Moderator
Moderator
   VIP    Certified

You might need to upgrade to BE 15 and install the hotfix below to fix his problem.

http://www.veritas.com/docs/000080733

See the issues fixed section of the document.