We just bought a new SAN an HP EVA 6000 and I'm working on it to use VSS Backup with Backup 10D (10.1). Unfortunately the VSS Backup works well the first time (after a reboot) but the next ones fails.
We installed the 3 recommended post SP1 hotfixes regarding VSS.
We're using hpEVA VSS HW Provider 3.1 with our SAN EVA 6K. The first snapshot works well. The next ones failed with these errors :
BE Error :
ADBO: The Advanced Disk-based Backup Option was selected for this job. Data is being backed up using offhost backup.
ADBO: Your evaluation copy will expire in 40 days.
To obtain a license for this product, contact your Backup Exec solution provider.
ADBO: Offhost backup started for resource: "\\GESSQL1\J:". Microsoft Volume Shadow Copy Service (VSS) used for snapshot.
Note: The version of the snapshot provider used by VSS that is installed on the target computer is different from the version that is currently supported by Backup Exec.
The snapshot provider used by VSS for volume J: - hpEVA VSS Hardware Provider (Version 3.1).
ADBO: One or more of the volume snapshots could not be transported to the media server. The selection that failed was \\GESSQL1\J:. Manual resynchronization of the volumes might be required.
ADBO: Offhost backup deporting and resynchronization of volumes on the remote computer is finished.
Event Type: Error
Event Source: hpEVA VSS Hardware Provider
Event Category: None
Event ID: 2051
Date: 01.11.2005
Time: 14:33:03
User: N/A
Computer: GESBK2
Description:
:Unknown exception
Event Type: Error
Event Source: hpEVA VSS Hardware Provider
Event Category: None
Event ID: 2051
Date: 01.11.2005
Time: 14:33:03
User: N/A
Computer: GESBK2
Description:
:CHPException occurred
Event Type: Error
Event Source: hpEVA VSS Hardware Provider
Event Category: None
Event ID: 2051
Date: 01.11.2005
Time: 14:33:03
User: N/A
Computer: GESBK2
Description:
: {--} Returns
Event Type: Error
Event Source: VSS
Event Category: None
Event ID: 12293
Date: 01.11.2005
Time: 14:33:03
User: N/A
Computer: GESBK2
Description:
Volume Shadow Copy Service error: Error calling a routine on the Shadow Copy Provider {21e5ab69-9685-4664-a5b2-4ca42bddb153}. Routine details Routine ImportSnapshotSet failed with 0x80042306 .
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 2d 20 43 6f 64 65 3a 20 - Code:
0008: 43 4f 52 53 4e 50 53 43 CORSNPSC
0010: 30 30 30 30 32 30 35 38 00002058
0018: 2d 20 43 61 6c 6c 3a 20 - Call:
0020: 43 4f 52 53 4e 50 53 43 CORSNPSC
0028: 30 30 30 30 31 39 37 38 00001978
0030: 2d 20 50 49 44 3a 20 20 - PID:
0038: 30 30 30 30 37 30 39 36 00007096
0040: 2d 20 54 49 44 3a 20 20 - TID:
0048: 30 30 30 30 30 39 34 34 00000944
0050: 2d 20 43 4d 44 3a 20 20 - CMD:
0058: 43 3a 5c 57 49 4e 44 4f C:\WINDO
0060: 57 53 5c 53 79 73 74 65 WS\Syste
0068: 6d 33 32 5c 76 73 73 76 m32\vssv
0070: 63 2e 65 78 65 20 20 20 c.exe
0078: 2d 20 55 73 65 72 3a 20 - User:
0080: 4e 54 20 41 55 54 48 4f NT AUTHO
0088: 52 49 54 59 5c 53 59 53 RITY\SYS
0090: 54 45 4d 20 20 20 20 20 TEM
0098: 2d 20 53 69 64 3a 20 20 - Sid:
00a0: 53 2d 31 2d 35 2d 31 38 S-1-5-18
Thank you again for your help,
Xavier
