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Offline backup

Shahin
Level 6

Hi,

we have BE 21 on a server 2019 and since last week we haveing problem with backing up somoe of our Hyper-v VM that are server 2012 R2.

it look like that when some of the server 2012 R2 get backup server goes in the pause status and we see this error for the server:

V-79-57344-38769 - Virtual machine 'servername was backed up using an offline backup, therefore the ...

Why BE suddenly try to backup this VM offline? I did run the  vssadmin list writers on the server and no error there also all the services on the VM is running and there is enough space on the C drive on the VM server!

any suggetion?

Thanks

1 REPLY 1

kf2013
Moderator
Moderator
   VIP   

All VMs backup offline? Please post the job log.

 

Also, did you try to Restart "Hyper-V Volume Shadow Copy Requestor" service inside the virtual machine.?