Hello,
You can try the below mentioned steps:
1. Stop the RSM (Removable Storage Service). Either set it to Manual or Disabled. This is located under Services.msc from start-run-window.
2. Disable and delete the drive(s) in Backup Exec console under devices tab. For steps follow the related technote ID-192144
3. Restart Backup Exec Services.
4. Make sure latest Symantec drivers have been installed. To get the latest driver follow the link given below.
http://support.veritas.com/rd/bews-drivers.htm
5. After installing the drivers reboot the server and run the small backup job.
Incase the issue is unresolved, Power-cycle the services of Tape Library as given below.
6. Shutdown the library.
7. Shutdown the server.
8. Start the library.
9. Start the server.
10.Go to Backup Exec devices tab and confirm the proper detection of devices.
11. Run the small backup job and check the result.
Hope this helps you.
Regards
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