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Support

Oracle agent doesn't work after upgrade to SP4a

Tom_Taelman_2
Level 2

‎02-10-2006 05:41 AM

I'm using a BackupExec media server and client server who's running the oracle agent.The backups are always running fine.
After the upgrade to SP4a is receive the following error when I try to do an online backup of my Oracle database:

Access is denied to Remote Agent. Check the login account for the specified device.

I have already checked the all password but it changed nothing.
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1 REPLY 1

Asma_Tamboli
Level 6

‎02-14-2006 04:43 AM

Hello,


Please ensure that the oracle agent and the remote agent were both reinstalled after the installation of the Service Pack. If you already have, please refer to the following documents:

http://support.veritas.com/docs/201121

http://support.veritas.com/docs/238667

Also ensure that the oracle account has enough privileges:


http://support.veritas.com/docs/234629


http://support.veritas.com/docs/230036

Also make sure that the oracle database log mode is set to " ARCHIVE MODE" and also Automatic Archival is enabled.

Hope it helps!


NOTE : If we do not receive your reply within two business days, this post would be marked �assumed answered� and would be moved to �answered questions� pool.
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