10-01-2019 04:45 AM
Hi,
I have a Appliance BE3600 (version 3.3.221.0 EPE) and I can not join it (ping).
I connect screen and keyboard it, but no answer.(even reboot).
The Hard Disk Led, Power led and Network Led are OK.
Can you help me ?
Is ther a diagnostic boot tools ?
Regards
11-12-2019 03:18 AM
https://sort.veritas.com/DocPortal/pdf/ka6j0000000L2hTAAS-0
refer troubleshooting section. See if it helps.
https://www.veritas.com/support/en_US/article.100043526
Support for all Backup Exec 3600 appliances and for Backup Exec 15 ends on 7 November 2019 (see Article 100038900).