06-08-2017 08:58 AM
Hi,
We have a Netapp bay with ontap v9.1.
We are running BE 16 rev 1142 (latest update available).
We are unable to add our Netapp bay as a "NDMP data server". The error message is always "permission denied".
I have enabled debug mode on the filer. The output is:
00000010.000e660a 07b81f38 Thu Jun 08 2017 17:10:41 +02:00 [kern_ndmpd:info:4145] [57154] ERROR: MD5 AUTH FAILED MD5 digest mismatch for 'backupexec' -- bad password
Any idea?
This topic is following a previous one: https://vox.veritas.com/t5/Backup-Exec/NDMP-Backup-with-NETAPP-v9/m-p/826597#M351835
Regards,
Eric
Solved! Go to Solution.
06-12-2017 08:01 AM
@Eric_FR wrote:Do you know if BE 16 support NDMP vserver scope? node-scope-mode is disabeled on my Netapp. Ref: https://kb.netapp.com/support/s/article/ka31A0000008gt5QAA/how-to-use-ndmp-based-copy-utilities-such...
The HCL at www.backupexec.com/compatibility states that node-scope is required to be enabled.
06-08-2017 10:06 AM
Are you sure that you have FP1 applied to your BE 16?
see https://vox.veritas.com/t5/Backup-Exec/NDMP-Backup-with-NETAPP-v9-1/m-p/830760#U830760
06-09-2017 07:46 AM
Thank you Larry_Fine for your reply.
I confirm that FP1 (https://www.veritas.com/support/en_US/article.000116034) has been applied.
Another idea?
06-09-2017 10:10 AM
Have you tried adding it via the Storage | Configure Storage wizard? I jsut noticed your pic shows you adding it as a server.
06-12-2017 03:31 AM
Thank you for your reply.
I try to add the Netapp via the Storage. Same error (attached).
On the Netapp:
00000010.000eca7b 07ea07b3 Mon Jun 12 2017 12:02:10 +02:00 [kern_ndmpd:info:4145] [63637] ERROR: MD5 AUTH FAILED MD5 digest mismatch for 'admin' -- bad password
00000010.000eca7c 07ea07b3 Mon Jun 12 2017 12:02:10 +02:00 [kern_ndmpd:info:4145] [63637] ERROR: ndmp_dispatch: unsupported message procedure 62306
(...)
00000010.000ecaa1 07ea17bb Mon Jun 12 2017 12:09:00 +02:00 [kern_ndmpd:info:4145] [63666] ERROR: MD5 AUTH FAILED MD5 digest mismatch for 'backupexec' -- bad password
00000010.000ecaa2 07ea17bb Mon Jun 12 2017 12:09:00 +02:00 [kern_ndmpd:info:4145] [63666] ERROR: ndmp_dispatch: unsupported message procedure 62306
Do you know if BE 16 support NDMP vserver scope? node-scope-mode is disabeled on my Netapp. Ref: https://kb.netapp.com/support/s/article/ka31A0000008gt5QAA/how-to-use-ndmp-based-copy-utilities-such...
TY
06-12-2017 08:01 AM
@Eric_FR wrote:Do you know if BE 16 support NDMP vserver scope? node-scope-mode is disabeled on my Netapp. Ref: https://kb.netapp.com/support/s/article/ka31A0000008gt5QAA/how-to-use-ndmp-based-copy-utilities-such...
The HCL at www.backupexec.com/compatibility states that node-scope is required to be enabled.
06-13-2017 12:19 AM - edited 06-13-2017 12:20 AM
Thank you "guru" for your support.
It is probably the key.
Will update in a few days.
06-15-2017 01:44 AM