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Permission denied with NDMP Backup and NETAPP 9.1

Eric_FR
Level 3

Hi,

We have a Netapp bay with ontap v9.1.

We are running BE 16 rev 1142 (latest update available).

We are unable to add our Netapp bay as a "NDMP data server". The error message is always "permission denied".

I have enabled debug mode on the filer. The output is:

00000010.000e660a 07b81f38 Thu Jun 08 2017 17:10:41 +02:00 [kern_ndmpd:info:4145] [57154]  ERROR: MD5 AUTH FAILED MD5 digest mismatch for 'backupexec'                    -- bad password

Any idea?

This topic is following a previous one: https://vox.veritas.com/t5/Backup-Exec/NDMP-Backup-with-NETAPP-v9/m-p/826597#M351835

Regards,

Eric

1 ACCEPTED SOLUTION

Accepted Solutions

Larry_Fine
Level 6
   VIP   

@Eric_FR wrote:

Do you know if BE 16 support NDMP vserver scope? node-scope-mode is disabeled on my Netapp. Ref: https://kb.netapp.com/support/s/article/ka31A0000008gt5QAA/how-to-use-ndmp-based-copy-utilities-such...


 

The HCL at www.backupexec.com/compatibility states that node-scope is required to be enabled.

  1. NetApp clustered data ONTAP (CDOT) features such as service name virtualization and multi-tenancy (VSERVER) capabilities are not supported. Node-scoped NDMP mode is required to be enabled. More information is available at https://library.netapp.com/ecmdocs/ECMP1368707/html/GUID-21B82CCB-97F1-4FA6-BB22-095E97979110.html

View solution in original post

7 REPLIES 7

Larry_Fine
Level 6
   VIP   

Are you sure that you have FP1 applied to your BE 16?

see https://vox.veritas.com/t5/Backup-Exec/NDMP-Backup-with-NETAPP-v9-1/m-p/830760#U830760

Thank you Larry_Fine for your reply.

I confirm that FP1 (https://www.veritas.com/support/en_US/article.000116034) has been applied.

Another idea?

 

Larry_Fine
Level 6
   VIP   

Have you tried adding it via the Storage | Configure Storage wizard?  I jsut noticed your pic shows you adding it as a server.

Thank you for your reply.

I try to add the Netapp via the Storage. Same error (attached).

On the Netapp:

00000010.000eca7b 07ea07b3 Mon Jun 12 2017 12:02:10 +02:00 [kern_ndmpd:info:4145] [63637]  ERROR: MD5 AUTH FAILED MD5 digest mismatch for 'admin'                    -- bad password
00000010.000eca7c 07ea07b3 Mon Jun 12 2017 12:02:10 +02:00 [kern_ndmpd:info:4145] [63637]  ERROR: ndmp_dispatch: unsupported message procedure 62306
(...)
00000010.000ecaa1 07ea17bb Mon Jun 12 2017 12:09:00 +02:00 [kern_ndmpd:info:4145] [63666]  ERROR: MD5 AUTH FAILED MD5 digest mismatch for 'backupexec'                    -- bad password
00000010.000ecaa2 07ea17bb Mon Jun 12 2017 12:09:00 +02:00 [kern_ndmpd:info:4145] [63666]  ERROR: ndmp_dispatch: unsupported message procedure 62306

Do you know if BE 16 support NDMP vserver scope? node-scope-mode is disabeled on my Netapp. Ref: https://kb.netapp.com/support/s/article/ka31A0000008gt5QAA/how-to-use-ndmp-based-copy-utilities-such...

TY

Larry_Fine
Level 6
   VIP   

@Eric_FR wrote:

Do you know if BE 16 support NDMP vserver scope? node-scope-mode is disabeled on my Netapp. Ref: https://kb.netapp.com/support/s/article/ka31A0000008gt5QAA/how-to-use-ndmp-based-copy-utilities-such...


 

The HCL at www.backupexec.com/compatibility states that node-scope is required to be enabled.

  1. NetApp clustered data ONTAP (CDOT) features such as service name virtualization and multi-tenancy (VSERVER) capabilities are not supported. Node-scoped NDMP mode is required to be enabled. More information is available at https://library.netapp.com/ecmdocs/ECMP1368707/html/GUID-21B82CCB-97F1-4FA6-BB22-095E97979110.html

View solution in original post

Thank you "guru" for your support.

It is probably the key.

Will update in a few days.