Hello,
In case the problem persists, elaborate on the following details:
- Are you backing up to a tape or a backup- to -disk folder?
- Do you get any error alerts in the alerts tab within backup exec when the jobs stays in pre processing.
- Restart all the backup exec services and verify the results.
- Also look for errors in the windows event logs.
Reevrt with details if the issue persists.
Note : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.
Regards.