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Problem Upgrading Remote Agents from 12.5 to Backup Exec 2010

CUB1984
Level 3
I am able to remotely install agents using the "add single server" option but when I try using the "add multiple servers with same settings" option it lets me add them to the list of remote servers but after entering the proper credentials then I click next and nothing happens. Upgrading remote agents worked before I upgraded from Backup Exec 12.5 to latest version of Backup Exec 2010. Is there some way to fix this problem? Thanks
3 REPLIES 3

RahulG
Level 6
Employee
Refer the following document http://support.veritas.com/docs/347860
You can perform a local install as workaround .
Let us know the details about the issue.

CUB1984
Level 3

Thank you for the article but the article does not include a fix to the problem, is there some way to fix the problem? Installing to each computer locally would defeat the purpose of convenience, when we upgraded I assumed that we would not have simple problems like this. I appreciate your help but I am not looking for a workaround I would like to find a way to fix this problem, thanks.

Does anybody know how to fix this problem?

vickyinstru2000
Level 4

Had faced similar problems but when i defined a new account in Media Server with Domain Admin credentials this problem was resolved.
Do let me know the status when you do so.