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Problem backing up Exchange mailboxes

garry_m
Level 3
 I am using Backup Exec 10.0 and trying to backup some Exchange mailboxes.  When I try to select the mailboxes, I get an error message saying "Logon account domain\username failed to access servername\microsoft exchange mailboxes.  Access Denied."

The account I am trying to use has full admin rights on the Exchange box and is part of the local admin group and the remote agent is installed.

Any help would be appreciated.

Thanks,
Garry
1 ACCEPTED SOLUTION

Accepted Solutions

Marksw
Level 5
Make sure that the account your using the mailbox is visible in the Global address list

Mark

View solution in original post

2 REPLIES 2

CraigV
Moderator
Moderator
Partner    VIP    Accredited
Hi Garry,

Check this out...

http://seer.entsupport.symantec.com/docs/273168.htm

Marksw
Level 5
Make sure that the account your using the mailbox is visible in the Global address list

Mark