Problem viewing resources Windows Server 2008, Backup Exec 12D

[Skramjet]

Hi, I've hit a hundred brick walls on this one.

We open Backup Exec 12 on the Server 2008 machine.

Click on Create a new backup job.

No resources come up. It has the error: connection with server failed Hit f5 to retry.

I have searched heaps for other people with the same problem. and have seen:

https://forums.symantec.com/syment/board/message?board.id=115&message.id=17101

Its the same problem, but not the same resolution. I have tried all of the suggestions in there.

I have restarted the server and services many times.

Also note, I have endpoint protection installed. I have disabled both the windows firewall and the endpoint protection.

Any ideas? I've got nothing.

Message Edited by Skramjet on 02-20-2008 06:41 AM

[RahulM]

Please verify in the Windows Services Applet that all the Backup Exec services,except for the Remote Agent for Windows,are running on a DOMAIN ADMIN account.The Remote Agent for Windows Servers should be running on the LSA.

If the services are running on the appropriate account, logoff from the server and login with a different account having domain administrator privileges. Make this account as Backup Exec Service Account.

Restart the services and check the selection.

[itmanagement]

You have to manually give the server account the "log on as a batch file" right in the DC's default GP.