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Problem with BE mis labeling and lossing tapes.

Andrew_Shaffer
Level 3
The problem I am having is on multiple systems running on different OS Windows 2000 Pro, Window 2000 Server, Windows 2003 with different versions of BE from 9.x to 10.x. The drives are Exabyte VXA2 and the library is the packet loader 1x10.

The problem with the system losing the tapes happens when the system starts to verify the backup and can not find the tape it was using. If you check the device slots you will find the tape. The job will just hang waiting for someone to insert the tape.

As for the miss labeling of the tapes. The software will mark a tape as cleaning media when it is not and use it as cleaning media. It will mark tapes as blank media when it is not blank.

I have worked with Exabyte on this and they say it is a problem with BE.

Any solutions and or suggestions would be appreciated.

Thanks in advance.
45 REPLIES 45

Michael_Shelton
Level 3
That's what mine does. But it cannot find the tape to create a backup or add to the tape - my server just grabs the next free tape and uses it....so after 9 jobs all the tapes will be offline and throwing errors.

Deepali_Badave
Level 6
Hello,

Run the sgmon before running an inventory.

How to create SGMON.LOG
<<>>



NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.

Andrew_Shaffer
Level 3
Here is a copy of the log file.

Capturing to C:\Program Files\VERITAS\Backup Exec\NT\logs\SGMon.log
beserver: 06/27/06 09:19:01 20 Auto Clear Alerts Query
beserver: 06/27/06 09:19:03 18 Durham request from server vrts.notifyrecipient.BrokerProxy
beserver: 06/27/06 09:19:03 18 Durham request from server vrts.notifyrecipient.BrokerProxy
beserver: 06/27/06 09:19:05 -1 SQLLog(2999):AgeSession m_threadMap: SessionThreadID:5ec, CurrentThreadID:224
beserver: 06/27/06 09:19:05 -1 SQLLog(3000):AgeSession m_threadMap: SessionThreadID:680, CurrentThreadID:224
beserver: 06/27/06 09:19:05 -1 SQLLog(3001):AgeSession m_threadMap: SessionThreadID:684, CurrentThreadID:224
beserver: 06/27/06 09:19:05 -1 SQLLog(3002):AgeSession m_threadMap: SessionThreadID:f64, CurrentThreadID:224
beserver: 06/27/06 09:19:05 -1 SQLLog(3003):AgeSession m_threadMap: SessionThreadID:1108, CurrentThreadID:224
beserver: 06/27/06 09:19:05 -1 SQLLog(3004):AgeSession m_threadMap: SessionThreadID:1584, CurrentThreadID:224
beserver: 06/27/06 09:19:05 -1 SQLLog(3005):AgeSession m_threadMap: SessionThreadID:17a8, CurrentThreadID:224
beserver: 06/27/06 09:19:08 -1 Job Manager: LoadJob() request completed
beserver: 06/27/06 09:19:11 12 AdammAdminBO::Query() - Parent = NULL , Entity = MACHINE
pvlsvr: 06/27/06 09:19:11 PvlEntityDatabase::QueryEntity()
ParentEntityType = NULL_ENTITY_TYPE
ParentEntityGuid = {00000000-0000-0000-0000-000000000000}
EntityType = MACHINE_ENTITY_TYPE
EntityGuid = {258E99B8-D18B-4F20-A878-79B28062348E}
EntityName = ""
EntityFlags = 0x00008000
beserver: 06/27/06 09:19:11 12 AdammAdminBO::Query() - hr = 0x0
beserver: 06/27/06 09:19:11 12 AdammAdminBO::Query() - Parent = NULL , Entity = DEVICE_POOL
pvlsvr: 06/27/06 09:19:11 PvlEntityDatabase::QueryEntity()
ParentEntityType = NULL_ENTITY_TYPE
ParentEntityGuid = {00000000-0000-0000-0000-000000000000}
EntityType = DEVICE_POOL_ENTITY_TYPE
EntityGuid = {00000000-0000-0000-0000-000000000000}
EntityName = ""
EntityFlags = 0x00008000
beserver: 06/27/06 09:19:11 12 AdammAdminBO::Query() - hr = 0x0
beserver: 06/27/06 09:19:11 12 AdammAdminBO::Query() - Parent = MACHINE , Entity = DRIVE
pvlsvr: 06/27/06 09:19:11 PvlEntityDatabase::QueryEntity()
ParentEntityType = MACHINE_ENTITY_TYPE
ParentEntityGuid = {258E99B8-D18B-4F20-A878-79B28062348E}
EntityType = DRIVE_ENTITY_TYPE
EntityGuid = {00000000-0000-0000-0000-000000000000}
EntityName = ""
EntityFlags = 0x00008000
beserver: 06/27/06 09:19:11 12 AdammAdminBO::Query() - hr = 0x0
beserver: 06/27/06 09:19:11 12 AdammAdminBO::Query() - Parent = MACHINE , Entity = BACKUP_TO_DISK
pvlsvr: 06/27/06 09:19:11 PvlEntityDatabase::QueryEntity()
ParentEntityType = MACHINE_ENTITY_TYPE
ParentEntityGuid = {258E99B8-D18B-4F20-A878-79B28062348E}
EntityType = BACKUP_TO_DISK_ENTITY_TYPE
EntityGuid = {00000000-0000-0000-0000-000000000000}
EntityName = ""
EntityFlags = 0x00008000
beserver: 06/27/06 09:19:11 12 AdammAdminBO::Query() - hr = 0x0
beserver: 06/27/06 09:19:11 12 AdammAdminBO::Query() - Parent = MACHINE , Entity = DRIVE_POOL_DRIVE
pvlsvr: 06/27/06 09:19:11 PvlEntityDatabase::QueryEntity()
ParentEntityType = MACHINE_ENTITY_TYPE
ParentEntityGuid = {258E99B8-D18B-4F20-A878-79B28062348E}
EntityType = DRIVE_POOL_DRIVE_ENTITY_TYPE
EntityGuid = {00000000-0000-0000-0000-000000000000}
EntityName = ""
EntityFlags = 0x00008000
beserver: 06/27/06 09:19:11 12 AdammAdminBO::Query() - hr = 0x0
beserver: 06/27/06 09:19:11 12 AdammAdminBO::Query() - Parent = MACHINE , Entity = CHANGER
pvlsvr: 06/27/06 09:19:11 PvlEntityDatabase::QueryEntity()
ParentEntityType = MACHINE_ENTITY_TYPE
ParentEntityGuid = {258E99B8-D18B-4F20-A878-79B28062348E}
EntityType = LIBRARY_ENTITY_TYPE
EntityGuid = {00000000-0000-0000-0000-000000000000}
EntityName = ""
EntityFlags = 0x00008000
beserver: 06/27/06 09:19:11 12 AdammAdminBO::Query() - hr = 0x0
beserver: 06/27/06 09:19:11 -1 ActiveState::doDispatch( :( 'Inventory Library 00029'
beserver: 06/27/06 09:19:11 17 CJobManagerBO::Query QUERY_JOBSETUP_MONITOR
beserver: 06/27/06 09:19:11 -1 LocalSvr, runTask():{600a1a02-56f1-4e7c-bc2c-3eb6ae68ed21}
beserver: 06/27/06 09:19:12 12 AdammAdminBO::Get() - Parent = NULL , Entity = DEVICE
pvlsvr: 06/27/06 09:19:12 PvlEntityDatabase::QueryEntity()
ParentEntityType = NULL_ENTITY_TYPE
ParentEntityGuid = {00000000-0000-0000-0000-000000000000}
EntityType = DEVICE_ENTITY_TYPE
EntityGuid = {2975681E-6C67-476D-9B3E-800328E6C850}
EntityName = ""
EntityFlags = 0x00000000
beserver: 06/27/06 09:19:12 12 AdammAdminBO::Get() - hr = 0x0
beserver: 06/27/06 09:19:12 11 LocalSvr, RunTask: EngineHandedJob SUCCESS, jobid:{600a1a02-56f1-4e7c-bc2c-3eb6ae68ed21}.
beserver: 06/27/06 09:19:12 -1 UtilityJobThread - started
beserver: 06/27/06 09:19:12 12 AdammAdminBO::Query() - Parent = NULL , Entity = MACHINE
pvlsvr: 06/27/06 09:19:12 PvlEntityDatabase::QueryEntity()
ParentEntityType = NULL_ENTITY_TYPE
ParentEntityGuid = {00000000-0000-0000-0000-000000000000}
EntityType = MACHINE_ENTITY_TYPE
EntityGuid = {00000000-0000-0000-0000-000000000000}
EntityName = ""
EntityFlags = 0x00000000
beserver: 06/27/06 09:19:12 12 AdammAdminBO::Query() - hr = 0x0
pvlsvr: 06/27/06 09:19:12 AdammSession::Execute( ADAMM_SESSION_EXECUTE_SESSION_SET_JOB_INFO )
Session = {613E545E-748A-47BA-B718-6D91AEA8C753}
Job = {600A1A02-56F1-4E7C-BC2C-3EB6AE68ED21}, "Inventory Library 00029"
beserver: 06/27/06 09:19:12 -1 Start Inventory
pvlsvr: 06/27/06 09:19:12 AdammSession::Execute( ADAMM_SESSION_EXECUTE_INVENTORY_READ_MEDIA_HEADER )
Session = {613E545E-748A-47BA-B718-6D91AEA8C753}
Device = {2975681E-6C67-476D-9B3E-800328E6C850}, "EXABYTE 3"
pvlsvr: 06/27/06 09:19:14 AdammSession::MediaUtilityThreadProc( ADAMM_SESSION_EXECUTE_INVENTORY_READ_MEDIA_HEADER )
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Job = {600A1A02-56F1-4E7C-BC2C-3EB6AE68ED21}, "Inventory Library 00029"
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0000
Side = 0000
pvlsvr: 06/27/06 09:19:14 PvlDrive::MountMedia()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0000
Side = 0001
pvlsvr: 06/27/06 09:19:14 PvlChanger::MountMedia()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Library = {2975681E-6C67-476D-9B3E-800328E6C850}, "EXABYTE 3"
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0000
Side = 0001
beserver: 06/27/06 09:19:17 17 CJobManagerBO::Query QUERY_JOBSETUP_MONITOR
beserver: 06/27/06 09:19:17 -1 Client requested key.
beserver: 06/27/06 09:19:17 -1 Client 'FCBUS-1' connected('','FREEDOMCORR\BackupExec'): 0x10b04e0
pvlsvr: 06/27/06 09:19:55 AdammSession::MediaUtilityThreadProc( ADAMM_SESSION_EXECUTE_INVENTORY_READ_MEDIA_HEADER )
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Library = {2975681E-6C67-476D-9B3E-800328E6C850}
Slot = 0000
Barcode = "A0000001"
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Media = {5FA3A140-F09B-44E2-973D-7372C26BE523}, "A0000001"
SUCCESS!
pvlsvr: 06/27/06 09:19:55 PvlDrive::DismountMedia()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0000
Side = 0001
beserver: 06/27/06 09:20:01 20 Auto Clear Alerts Query
pvlsvr: 06/27/06 09:20:19 PvlChanger::DismountMedia()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Library = {2975681E-6C67-476D-9B3E-800328E6C850}, "EXABYTE 3"
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0000
Side = 0001
pvlsvr: 06/27/06 09:20:35 AdammSession::MediaUtilityThreadProc( ADAMM_SESSION_EXECUTE_INVENTORY_READ_MEDIA_HEADER )
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Job = {600A1A02-56F1-4E7C-BC2C-3EB6AE68ED21}, "Inventory Library 00029"
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0001
Side = 0000
pvlsvr: 06/27/06 09:20:36 PvlDrive::MountMedia()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0001
Side = 0001
pvlsvr: 06/27/06 09:20:36 PvlChanger::MountMedia()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Library = {2975681E-6C67-476D-9B3E-800328E6C850}, "EXABYTE 3"
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0001
Side = 0001
beserver: 06/27/06 09:21:02 20 Auto Clear Alerts Query
beserver: 06/27/06 09:21:05 -1 SQLLog(3006):AgeSession m_threadMap: SessionThreadID:224, CurrentThreadID:12b8
beserver: 06/27/06 09:21:05 -1 SQLLog(3007):AgeSession m_threadMap: SessionThreadID:e8c, CurrentThreadID:12b8
beserver: 06/27/06 09:21:05 -1 SQLLog(3008):AgeSession m_threadMap: SessionThreadID:f64, CurrentThreadID:12b8
beserver: 06/27/06 09:21:05 -1 SQLLog(3009):AgeSession m_threadMap: SessionThreadID:118c, CurrentThreadID:12b8
beserver: 06/27/06 09:21:05 -1 SQLLog(3010):AgeSession m_threadMap: SessionThreadID:1630, CurrentThreadID:12b8
beserver: 06/27/06 09:21:05 -1 SQLLog(3011):AgeSession m_threadMap: SessionThreadID:17a8, CurrentThreadID:12b8
pvlsvr: 06/27/06 09:21:15 AdammSession::MediaUtilityThreadProc( ADAMM_SESSION_EXECUTE_INVENTORY_READ_MEDIA_HEADER )
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Library = {2975681E-6C67-476D-9B3E-800328E6C850}
Slot = 0001
Barcode = "A0000002"
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Media = {80028AEA-146C-4DE2-A2BB-7A3CED293E04}, "A0000002"
SUCCESS!
pvlsvr: 06/27/06 09:21:15 PvlDrive::DismountMedia()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0001
Side = 0001
pvlsvr: 06/27/06 09:21:40 PvlChanger::DismountMedia()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Library = {2975681E-6C67-476D-9B3E-800328E6C850}, "EXABYTE 3"
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0001
Side = 0001
pvlsvr: 06/27/06 09:21:55 AdammSession::MediaUtilityThreadProc( ADAMM_SESSION_EXECUTE_INVENTORY_READ_MEDIA_HEADER )
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Job = {600A1A02-56F1-4E7C-BC2C-3EB6AE68ED21}, "Inventory Library 00029"
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0002
Side = 0000
pvlsvr: 06/27/06 09:21:55 PvlDrive::MountMedia()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0002
Side = 0001
pvlsvr: 06/27/06 09:21:55 PvlChanger::MountMedia()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Library = {2975681E-6C67-476D-9B3E-800328E6C850}, "EXABYTE 3"
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0002
Side = 0001
beserver: 06/27/06 09:22:02 20 Auto Clear Alerts Query
pvlsvr: 06/27/06 09:22:34 AdammSession::MediaUtilityThreadProc( ADAMM_SESSION_EXECUTE_INVENTORY_READ_MEDIA_HEADER )
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Library = {2975681E-6C67-476D-9B3E-800328E6C850}
Slot = 0002
Barcode = "A0000003"
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Media = {3E179F48-8D58-47E1-ACD1-F7FBB1E59F3D}, "A0000003"
SUCCESS!
pvlsvr: 06/27/06 09:22:34 PvlDrive::DismountMedia()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0002
Side = 0001
pvlsvr: 06/27/06 09:22:59 PvlChanger::DismountMedia()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Library = {2975681E-6C67-476D-9B3E-800328E6C850}, "EXABYTE 3"
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0002
Side = 0001
beserver: 06/27/06 09:23:03 20 Auto Clear Alerts Query
beserver: 06/27/06 09:23:05 -1 SQLLog(3012):AgeSession m_threadMap: SessionThreadID:12b8, CurrentThreadID:780
pvlsvr: 06/27/06 09:23:16 AdammSession::MediaUtilityThreadProc( ADAMM_SESSION_EXECUTE_INVENTORY_READ_MEDIA_HEADER )
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Job = {600A1A02-56F1-4E7C-BC2C-3EB6AE68ED21}, "Inventory Library 00029"
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0003
Side = 0000
pvlsvr: 06/27/06 09:23:16 PvlDrive::MountMedia()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0003
Side = 0001
pvlsvr: 06/27/06 09:23:16 PvlChanger::MountMedia()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Library = {2975681E-6C67-476D-9B3E-800328E6C850}, "EXABYTE 3"
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0003
Side = 0001
beserver: 06/27/06 09:24:03 20 Auto Clear Alerts Query
beserver: 06/27/06 09:25:04 20 Auto Clear Alerts Query
beserver: 06/27/06 09:25:05 -1 SQLLog(3013):AgeSession m_threadMap: SessionThreadID:780, CurrentThreadID:364
beserver: 06/27/06 09:25:05 -1 SQLLog(3014):AgeSession m_threadMap: SessionThreadID:17a8, CurrentThreadID:364
beserver: 06/27/06 09:26:04 20 Auto Clear Alerts Query
beserver: 06/27/06 09:27:05 20 Auto Clear Alerts Query
beserver: 06/27/06 09:27:05 -1 SQLLog(3015):AgeSession m_threadMap: SessionThreadID:364, CurrentThreadID:12e8
pvlsvr: 06/27/06 09:27:05 AdammSession::MediaUtilityThreadProc( ADAMM_SESSION_EXECUTE_INVENTORY_READ_MEDIA_HEADER )
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Library = {2975681E-6C67-476D-9B3E-800328E6C850}
Slot = 0003
Barcode = "A0000008"
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Media = {618AA11E-B3AE-4DB4-86B8-5DA2F3299634}, "A0000008"
SUCCESS!
pvlsvr: 06/27/06 09:27:05 PvlDrive::DismountMedia()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0003
Side = 0001
pvlsvr: 06/27/06 09:27:52 PvlChanger::DismountMedia()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Library = {2975681E-6C67-476D-9B3E-800328E6C850}, "EXABYTE 3"
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0003
Side = 0001
beserver: 06/27/06 09:28:05 20 Auto Clear Alerts Query
pvlsvr: 06/27/06 09:28:08 AdammSession::MediaUtilityThreadProc( ADAMM_SESSION_EXECUTE_INVENTORY_READ_MEDIA_HEADER )
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Job = {600A1A02-56F1-4E7C-BC2C-3EB6AE68ED21}, "Inventory Library 00029"
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0004
Side = 0000
pvlsvr: 06/27/06 09:28:08 PvlDrive::MountMedia()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0004
Side = 0001
pvlsvr: 06/27/06 09:28:08 PvlChanger::MountMedia()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Library = {2975681E-6C67-476D-9B3E-800328E6C850}, "EXABYTE 3"
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0004
Side = 0001
pvlsvr: 06/27/06 09:28:46 AdammSession::MediaUtilityThreadProc( ADAMM_SESSION_EXECUTE_INVENTORY_READ_MEDIA_HEADER )
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Library = {2975681E-6C67-476D-9B3E-800328E6C850}
Slot = 0004
Barcode = "A0000005"
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Media = {E0354920-17BE-4B76-80AD-EFA8B0714981}, "A0000005"
SUCCESS!
pvlsvr: 06/27/06 09:28:46 PvlDrive::DismountMedia()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0004
Side = 0001
beserver: 06/27/06 09:29:05 -1 SQLLog(3016):AgeSession m_threadMap: SessionThreadID:12e8, CurrentThreadID:1154
beserver: 06/27/06 09:29:06 20 Auto Clear Alerts Query
pvlsvr: 06/27/06 09:29:10 PvlChanger::DismountMedia()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Library = {2975681E-6C67-476D-9B3E-800328E6C850}, "EXABYTE 3"
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0004
Side = 0001
pvlsvr: 06/27/06 09:29:27 AdammSession::MediaUtilityThreadProc( ADAMM_SESSION_EXECUTE_INVENTORY_READ_MEDIA_HEADER )
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Job = {600A1A02-56F1-4E7C-BC2C-3EB6AE68ED21}, "Inventory Library 00029"
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0005
Side = 0000
pvlsvr: 06/27/06 09:29:27 PvlDrive::MountMedia()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0005
Side = 0001
pvlsvr: 06/27/06 09:29:27 PvlChanger::MountMedia()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Library = {2975681E-6C67-476D-9B3E-800328E6C850}, "EXABYTE 3"
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0005
Side = 0001
bengine: 06/27/06 09:30:05 DeviceManager: timeout event fired
bengine: 06/27/06 09:30:05 DeviceManager: processing pending requests
bengine: 06/27/06 09:30:05 DeviceManager: going to sleep for 900000 msecs
beserver: 06/27/06 09:30:06 20 Auto Clear Alerts Query
pvlsvr: 06/27/06 09:30:38 AdammSession::MediaUtilityThreadProc( ADAMM_SESSION_EXECUTE_INVENTORY_READ_MEDIA_HEADER )
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Library = {2975681E-6C67-476D-9B3E-800328E6C850}
Slot = 0005
Barcode = ""
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Media = {00000006-0000-0000-0000-000000000000}, ""
SUCCESS!
pvlsvr: 06/27/06 09:30:38 PvlDrive::DismountMedia()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0005
Side = 0001
pvlsvr: 06/27/06 09:31:02 PvlChanger::DismountMedia()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Library = {2975681E-6C67-476D-9B3E-800328E6C850}, "EXABYTE 3"
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0005
Side = 0001
beserver: 06/27/06 09:31:05 -1 SQLLog(3017):AgeSession m_threadMap: SessionThreadID:1154, CurrentThreadID:1108
beserver: 06/27/06 09:31:07 20 Auto Clear Alerts Query
pvlsvr: 06/27/06 09:31:18 AdammSession::MediaUtilityThreadProc( ADAMM_SESSION_EXECUTE_INVENTORY_READ_MEDIA_HEADER )
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Job = {600A1A02-56F1-4E7C-BC2C-3EB6AE68ED21}, "Inventory Library 00029"
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0006
Side = 0000
pvlsvr: 06/27/06 09:31:18 PvlDrive::MountMedia()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0006
Side = 0001
pvlsvr: 06/27/06 09:31:18 PvlChanger::MountMedia()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Library = {2975681E-6C67-476D-9B3E-800328E6C850}, "EXABYTE 3"
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0006
Side = 0001
beserver: 06/27/06 09:31:34 -1 Maintenance released virtual array rowset(10).
pvlsvr: 06/27/06 09:31:59 AdammSession::MediaUtilityThreadProc( ADAMM_SESSION_EXECUTE_INVENTORY_READ_MEDIA_HEADER )
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Library = {2975681E-6C67-476D-9B3E-800328E6C850}
Slot = 0006
Barcode = "A0000007"
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Media = {A009200F-FA09-4910-93DC-21A121D75075}, "A0000007"
SUCCESS!
pvlsvr: 06/27/06 09:31:59 PvlDrive::DismountMedia()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0006
Side = 0001
beserver: 06/27/06 09:32:07 20 Auto Clear Alerts Query
beserver: 06/27/06 09:32:15 -1 Maintenance released virtual array rowset(12).
pvlsvr: 06/27/06 09:32:21 PvlChanger::DismountMedia()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Library = {2975681E-6C67-476D-9B3E-800328E6C850}, "EXABYTE 3"
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0006
Side = 0001
pvlsvr: 06/27/06 09:32:38 AdammSession::MediaUtilityThreadProc( ADAMM_SESSION_EXECUTE_INVENTORY_READ_MEDIA_HEADER )
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Job = {600A1A02-56F1-4E7C-BC2C-3EB6AE68ED21}, "Inventory Library 00029"
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0007
Side = 0000
pvlsvr: 06/27/06 09:32:38 PvlDrive::MountMedia()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0007
Side = 0001
pvlsvr: 06/27/06 09:32:38 PvlChanger::MountMedia()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Library = {2975681E-6C67-476D-9B3E-800328E6C850}, "EXABYTE 3"
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0007
Side = 0001
beserver: 06/27/06 09:33:05 -1 SQLLog(3018):AgeSession m_threadMap: SessionThreadID:1108, CurrentThreadID:17b0
beserver: 06/27/06 09:33:05 -1 SQLLog(3019):AgeSession m_threadMap: SessionThreadID:17a8, CurrentThreadID:17b0
beserver: 06/27/06 09:33:08 20 Auto Clear Alerts Query
pvlsvr: 06/27/06 09:33:22 AdammSession::MediaUtilityThreadProc( ADAMM_SESSION_EXECUTE_INVENTORY_READ_MEDIA_HEADER )
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Library = {2975681E-6C67-476D-9B3E-800328E6C850}
Slot = 0007
Barcode = ""
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Media = {00000004-0000-0000-0000-000000000000}, ""
SUCCESS!
pvlsvr: 06/27/06 09:33:22 PvlDrive::DismountMedia()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0007
Side = 0001
pvlsvr: 06/27/06 09:33:47 PvlChanger::DismountMedia()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Library = {2975681E-6C67-476D-9B3E-800328E6C850}, "EXABYTE 3"
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0007
Side = 0001
pvlsvr: 06/27/06 09:34:03 AdammSession::MediaUtilityThreadProc( ADAMM_SESSION_EXECUTE_INVENTORY_READ_MEDIA_HEADER )
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Job = {600A1A02-56F1-4E7C-BC2C-3EB6AE68ED21}, "Inventory Library 00029"
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0008
Side = 0000
pvlsvr: 06/27/06 09:34:03 PvlDrive::MountMedia()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0008
Side = 0001
pvlsvr: 06/27/06 09:34:03 PvlChanger::MountMedia()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Library = {2975681E-6C67-476D-9B3E-800328E6C850}, "EXABYTE 3"
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0008
Side = 0001
beserver: 06/27/06 09:34:08 20 Auto Clear Alerts Query
pvlsvr: 06/27/06 09:34:43 AdammSession::MediaUtilityThreadProc( ADAMM_SESSION_EXECUTE_INVENTORY_READ_MEDIA_HEADER )
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Library = {2975681E-6C67-476D-9B3E-800328E6C850}
Slot = 0008
Barcode = "A0000009"
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Media = {4E548141-F83D-4C2B-AEAB-7D002DDF094D}, "A0000009"
SUCCESS!
pvlsvr: 06/27/06 09:34:43 PvlDrive::DismountMedia()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0008
Side = 0001
beserver: 06/27/06 09:35:05 -1 SQLLog(3020):AgeSession m_threadMap: SessionThreadID:17b0, CurrentThreadID:1030
pvlsvr: 06/27/06 09:35:06 PvlChanger::DismountMedia()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Library = {2975681E-6C67-476D-9B3E-800328E6C850}, "EXABYTE 3"
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0008
Side = 0001
beserver: 06/27/06 09:35:09 20 Auto Clear Alerts Query
pvlsvr: 06/27/06 09:35:23 AdammSession::MediaUtilityThreadProc( ADAMM_SESSION_EXECUTE_INVENTORY_READ_MEDIA_HEADER )
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Job = {600A1A02-56F1-4E7C-BC2C-3EB6AE68ED21}, "Inventory Library 00029"
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0009
Side = 0000
pvlsvr: 06/27/06 09:35:23 PvlDrive::MountMedia()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0009
Side = 0001
pvlsvr: 06/27/06 09:35:23 PvlChanger::MountMedia()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Library = {2975681E-6C67-476D-9B3E-800328E6C850}, "EXABYTE 3"
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0009
Side = 0001
pvlsvr: 06/27/06 09:35:45 PvlDevice::SendAlert()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Device = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Media = ""
beserver: 06/27/06 09:36:09 20 Auto Clear Alerts Query
pvlsvr: 06/27/06 09:36:20 PvlDevice::SendAlert()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Device = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Media = "CLNA0001"
beserver: 06/27/06 09:36:20 -1 Registered virtual array rowset(13): Client:FCBUS-1, Type:MD_OBJTYPE_ALERT
pvlsvr: 06/27/06 09:36:20
pvlsvr: 06/27/06 09:36:20 06/27/06 09:36:20 PvlDrive::GetMediaStatus()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Elapsed Seconds = 0000, Sense Code = 0x00023003
Elapsed Seconds = 0029, Sense Code = 0x00023A00
ERROR = 0xE0008231 (E_CHG_CLEANING_MEDIA)
pvlsvr: 06/27/06 09:36:20 PvlDrive::GetMediaStatus()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Elapsed Seconds = 0000, Sense Code = 0x00023003
Elapsed Seconds = 0029, Sense Code = 0x00023A00
ERROR = 0xE0008231 (E_CHG_CLEANING_MEDIA)
pvlsvr: 06/27/06 09:36:20 PvlDrive::DismountMedia()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0009
Side = 0001
pvlsvr: 06/27/06 09:36:20 PvlChanger::DismountMedia()
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Library = {2975681E-6C67-476D-9B3E-800328E6C850}, "EXABYTE 3"
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Slot = 0009
Side = 0001
pvlsvr: 06/27/06 09:36:36 AdammSession::MediaUtilityThreadProc( ADAMM_SESSION_EXECUTE_INVENTORY_READ_MEDIA_HEADER )
Session = {EE36FD61-8FE8-4B36-B5CE-D3292C0F3B7D}
Library = {2975681E-6C67-476D-9B3E-800328E6C850}
Slot = 0009
Barcode = "CLNA0001"
Drive = {A7124493-D3D3-4E53-95D8-4A2425CA426D}, "EXABYTE 4"
Media = {FC31B33B-9874-4318-AA56-CBAF64E5C4E6}, "CLNA0001"
ERROR = 0xE0008231 (E_CHG_CLEANING_MEDIA)
beserver: 06/27/06 09:36:39 -1 End Inventory
beserver: 06/27/06 09:36:39 -1 UtilityJobThread - catalog
beserver: 06/27/06 09:36:39 -1 UtilityJobThread - log file
beserver: 06/27/06 09:36:39 12 AdammAdminBO::Query() - Parent = NULL , Entity = DRIVE
pvlsvr: 06/27/06 09:36:39 PvlEntityDatabase::QueryEntity()
ParentEntityType = NULL_ENTITY_TYPE
ParentEntityGuid = {00000000-0000-0000-0000-000000000000}
EntityType = DRIVE_ENTITY_TYPE
EntityGuid = {00000000-0000-0000-0000-000000000000}
EntityName = ""
EntityFlags = 0x00000000
beserver: 06/27/06 09:36:39 12 AdammAdminBO::Query() - hr = 0x0
beserver: 06/27/06 09:36:39 12 AdammAdminBO::Get() - Parent = NULL , Entity = CHANGER
pvlsvr: 06/27/06 09:36:39 PvlEntityDatabase::QueryEntity()
ParentEntityType = NULL_ENTITY_TYPE
ParentEntityGuid = {00000000-0000-0000-0000-000000000000}
EntityType = LIBRARY_ENTITY_TYPE
EntityGuid = {2975681E-6C67-476D-9B3E-800328E6C850}
EntityName = ""
EntityFlags = 0x00000000
beserver: 06/27/06 09:36:39 12 AdammAdminBO::Get() - hr = 0x0
beserver: 06/27/06 09:36:39 12 AdammAdminBO::Get() - Parent = NULL , Entity = CHANGER
pvlsvr: 06/27/06 09:36:39 PvlEntityDatabase::QueryEntity()
ParentEntityType = NULL_ENTITY_TYPE
ParentEntityGuid = {00000000-0000-0000-0000-000000000000}
EntityType = LIBRARY_ENTITY_TYPE
EntityGuid = {2975681E-6C67-476D-9B3E-800328E6C850}
EntityName = ""
EntityFlags = 0x00000000
beserver: 06/27/06 09:36:39 12 AdammAdminBO::Get() - hr = 0x0
beserver: 06/27/06 09:36:39 12 AdammAdminBO::Get() - Parent = NULL , Entity = DRIVE
pvlsvr: 06/27/06 09:36:39 PvlEntityDatabase::QueryEntity()
ParentEntityType = NULL_ENTITY_TYPE
ParentEntityGuid = {00000000-0000-0000-0000-000000000000}
EntityType = DRIVE_ENTITY_TYPE
EntityGuid = {A7124493-D3D3-4E53-95D8-4A2425CA426D}
EntityName = ""
EntityFlags = 0x00000000
beserver: 06/27/06 09:36:39 12 AdammAdminBO::Get() - hr = 0x0
beserver: 06/27/06 09:36:39 -1 Client requested key.
beserver: 06/27/06 09:36:39 -1 Client 'FCBUS-1' connected('','FREEDOMCORR\BackupExec'): 0x10a9a48
beserver: 06/27/06 09:36:39 18 Alert Tape Alert Warning, Notify: No, EventLog: Yes, Trap: No
beserver: 06/27/06 09:36:39 -1 Client 'FCBUS-1' Disconnected:0x10a9a48
beserver: 06/27/06 09:36:40 12 AdammAdminBO::Get() - Parent = NULL , Entity = CHANGER
pvlsvr: 06/27/06 09:36:40 PvlEntityDatabase::QueryEntity()
ParentEntityType = NULL_ENTITY_TYPE
ParentEntityGuid = {00000000-0000-0000-0000-000000000000}
EntityType = LIBRARY_ENTITY_TYPE
EntityGuid = {2975681E-6C67-476D-9B3E-800328E6C850}
EntityName = ""
EntityFlags = 0x00000000
beserver: 06/27/06 09:36:40 12 AdammAdminBO::Get() - hr = 0x0
beserver: 06/27/06 09:36:40 12 AdammAdminBO::Get() - Parent = NULL , Entity = DRIVE
pvlsvr: 06/27/06 09:36:40 PvlEntityDatabase::QueryEntity()
ParentEntityType = NULL_ENTITY_TYPE
ParentEntityGuid = {00000000-0000-0000-0000-000000000000}
EntityType = DRIVE_ENTITY_TYPE
EntityGuid = {A7124493-D3D3-4E53-95D8-4A2425CA426D}
EntityName = ""
EntityFlags = 0x00000000
beserver: 06/27/06 09:36:40 12 AdammAdminBO::Get() - hr = 0x0
beserver: 06/27/06 09:36:40 -1 Client requested key.
beserver: 06/27/06 09:36:40 -1 Client 'FCBUS-1' connected('','FREEDOMCORR\BackupExec'): 0x10e1680
beserver: 06/27/06 09:36:40 18 Alert Tape Alert Warning, Notify: No, EventLog: Yes, Trap: No
beserver: 06/27/06 09:36:40 -1 Client 'FCBUS-1' Disconnected:0x10e1680
beserver: 06/27/06 09:36:40 12 AdammAdminBO::Get() - Parent = NULL , Entity = CHANGER
pvlsvr: 06/27/06 09:36:40 PvlEntityDatabase::QueryEntity()
ParentEntityType = NULL_ENTITY_TYPE
ParentEntityGuid = {00000000-0000-0000-0000-000000000000}
EntityType = LIBRARY_ENTITY_TYPE
EntityGuid = {2975681E-6C67-476D-9B3E-800328E6C850}
EntityName = ""
EntityFlags = 0x00000000
beserver: 06/27/06 09:36:40 12 AdammAdminBO::Get() - hr = 0x0
beserver: 06/27/06 09:36:40 12 AdammAdminBO::Get() - Parent = NULL , Entity = DRIVE
pvlsvr: 06/27/06 09:36:40 PvlEntityDatabase::QueryEntity()
ParentEntityType = NULL_ENTITY_TYPE
ParentEntityGuid = {00000000-0000-0000-0000-000000000000}
EntityType = DRIVE_ENTITY_TYPE
EntityGuid = {A7124493-D3D3-4E53-95D8-4A2425CA426D}
EntityName = ""
EntityFlags = 0x00000000
beserver: 06/27/06 09:36:40 12 AdammAdminBO::Get() - hr = 0x0
beserver: 06/27/06 09:36:40 -1 Client requested key.
beserver: 06/27/06 09:36:40 -1 Client 'FCBUS-1' connected('','FREEDOMCORR\BackupExec'): 0x10a9a48
beserver: 06/27/06 09:36:40 18 Alert Tape Alert Warning, Notify: No, EventLog: Yes, Trap: No
beserver: 06/27/06 09:36:40 -1 Client 'FCBUS-1' Disconnected:0x10a9a48
beserver: 06/27/06 09:36:41 12 AdammAdminBO::Get() - Parent = NULL , Entity = CHANGER
pvlsvr: 06/27/06 09:36:41 PvlEntityDatabase::QueryEntity()
ParentEntityType = NULL_ENTITY_TYPE
ParentEntityGuid = {00000000-0000-0000-0000-000000000000}
EntityType = LIBRARY_ENTITY_TYPE
EntityGuid = {2975681E-6C67-476D-9B3E-800328E6C850}
EntityName = ""
EntityFlags = 0x00000000
beserver: 06/27/06 09:36:41 12 AdammAdminBO::Get() - hr = 0x0
beserver: 06/27/06 09:36:41 12 AdammAdminBO::Get() - Parent = NULL , Entity = DRIVE
pvlsvr: 06/27/06 09:36:41 PvlEntityDatabase::QueryEntity()
ParentEntityType = NULL_ENTITY_TYPE
ParentEntityGuid = {00000000-0000-0000-0000-000000000000}
EntityType = DRIVE_ENTITY_TYPE
EntityGuid = {A7124493-D3D3-4E53-95D8-4A2425CA426D}
EntityName = ""
EntityFlags = 0x00000000
beserver: 06/27/06 09:36:41 12 AdammAdminBO::Get() - hr = 0x0
beserver: 06/27/06 09:36:41 -1 Client requested key.
beserver: 06/27/06 09:36:41 -1 Client 'FCBUS-1' connected('','FREEDOMCORR\BackupExec'): 0x10e1680
beserver: 06/27/06 09:36:41 18 Alert Tape Alert Warning, Notify: No, EventLog: Yes, Trap: No
beserver: 06/27/06 09:36:41 -1 Client 'FCBUS-1' Disconnected:0x10e1680
beserver: 06/27/06 09:36:41 12 AdammAdminBO::Get() - Parent = NULL , Entity = CHANGER
pvlsvr: 06/27/06 09:36:41 PvlEntityDatabase::QueryEntity()
ParentEntityType = NULL_ENTITY_TYPE
ParentEntityGuid = {00000000-0000-0000-0000-000000000000}
EntityType = LIBRARY_ENTITY_TYPE
EntityGuid = {2975681E-6C67-476D-9B3E-800328E6C850}
EntityName = ""
EntityFlags = 0x00000000
beserver: 06/27/06 09:36:41 12 AdammAdminBO::Get() - hr = 0x0
beserver: 06/27/06 09:36:41 12 AdammAdminBO::Get() - Parent = NULL , Entity = DRIVE
pvlsvr: 06/27/06 09:36:41 PvlEntityDatabase::QueryEntity()
ParentEntityType = NULL_ENTITY_TYPE
ParentEntityGuid = {00000000-0000-0000-0000-000000000000}
EntityType = DRIVE_ENTITY_TYPE
EntityGuid = {A7124493-D3D3-4E53-95D8-4A2425CA426D}
EntityName = ""
EntityFlags = 0x00000000
beserver: 06/27/06 09:36:41 12 AdammAdminBO::Get() - hr = 0x0
beserver: 06/27/06 09:36:41 -1 Client requested key.
beserver: 06/27/06 09:36:41 -1 Client 'FCBUS-1' connected('','FREEDOMCORR\BackupExec'): 0x10a9a48
beserver: 06/27/06 09:36:41 18 Alert Tape Alert Warning, Notify: No, EventLog: Yes, Trap: No
beserver: 06/27/06 09:36:41 -1 Client 'FCBUS-1' Disconnected:0x10a9a48
beserver: 06/27/06 09:36:42 12 AdammAdminBO::Get() - Parent = NULL , Entity = CHANGER
pvlsvr: 06/27/06 09:36:42 PvlEntityDatabase::QueryEntity()
ParentEntityType = NULL_ENTITY_TYPE
ParentEntityGuid = {00000000-0000-0000-0000-000000000000}
EntityType = LIBRARY_ENTITY_TYPE
EntityGuid = {2975681E-6C67-476D-9B3E-800328E6C850}
EntityName = ""
EntityFlags = 0x00000000
beserver: 06/27/06 09:36:42 12 AdammAdminBO::Get() - hr = 0x0
beserver: 06/27/06 09:36:42 12 AdammAdminBO::Get() - Parent = NULL , Entity = DRIVE
pvlsvr: 06/27/06 09:36:42 PvlEntityDatabase::QueryEntity()
ParentEntityType = NULL_ENTITY_TYPE
ParentEntityGuid = {00000000-0000-0000-0000-000000000000}
EntityType = DRIVE_ENTITY_TYPE
EntityGuid = {A7124493-D3D3-4E53-95D8-4A2425CA426D}
EntityName = ""
EntityFlags = 0x00000000
beserver: 06/27/06 09:36:42 12 AdammAdminBO::Get() - hr = 0x0
beserver: 06/27/06 09:36:42 -1 Client requested key.
beserver: 06/27/06 09:36:42 -1 Client 'FCBUS-1' connected('','FREEDOMCORR\BackupExec'): 0x3a79e50
beserver: 06/27/06 09:36:42 18 Alert Tape Alert Warning, Notify: No, EventLog: Yes, Trap: No
beserver: 06/27/06 09:36:42 -1 Client 'FCBUS-1' Disconnected:0x3a79e50
beserver: 06/27/06 09:36:42 12 AdammAdminBO::Get() - Parent = NULL , Entity = CHANGER
pvlsvr: 06/27/06 09:36:42 PvlEntityDatabase::QueryEntity()
ParentEntityType = NULL_ENTITY_TYPE
ParentEntityGuid = {00000000-0000-0000-0000-000000000000}
EntityType = LIBRARY_ENTITY_TYPE
EntityGuid = {2975681E-6C67-476D-9B3E-800328E6C850}
EntityName = ""
EntityFlags = 0x00000000
beserver: 06/27/06 09:36:42 12 AdammAdminBO::Get() - hr = 0x0
beserver: 06/27/06 09:36:42 12 AdammAdminBO::Get() - Parent = NULL , Entity = DRIVE
pvlsvr: 06/27/06 09:36:42 PvlEntityDatabase::QueryEntity()
ParentEntityType = NULL_ENTITY_TYPE
ParentEntityGuid = {00000000-0000-0000-0000-000000000000}
EntityType = DRIVE_ENTITY_TYPE
EntityGuid = {A7124493-D3D3-4E53-95D8-4A2425CA426D}
EntityName = ""
EntityFlags = 0x00000000
beserver: 06/27/06 09:36:42 12 AdammAdminBO::Get() - hr = 0x0
beserver: 06/27/06 09:36:42 -1 Client requested key.
beserver: 06/27/06 09:36:42 -1 Client 'FCBUS-1' connected('','FREEDOMCORR\BackupExec'): 0x3a568d8
beserver: 06/27/06 09:36:42 18 Alert Tape Alert Warning, Notify: No, EventLog: Yes, Trap: No
beserver: 06/27/06 09:36:43 -1 Client 'FCBUS-1' Disconnected:0x3a568d8
beserver: 06/27/06 09:36:43 12 AdammAdminBO::Get() - Parent = NULL , Entity = CHANGER
pvlsvr: 06/27/06 09:36:43 PvlEntityDatabase::QueryEntity()
ParentEntityType = NULL_ENTITY_TYPE
ParentEntityGuid = {00000000-0000-0000-0000-000000000000}
EntityType = LIBRARY_ENTITY_TYPE
EntityGuid = {2975681E-6C67-476D-9B3E-800328E6C850}
EntityName = ""
EntityFlags = 0x00000000
beserver: 06/27/06 09:36:43 12 AdammAdminBO::Get() - hr = 0x0
beserver: 06/27/06 09:36:43 12 AdammAdminBO::Get() - Parent = NULL , Entity = DRIVE
pvlsvr: 06/27/06 09:36:43 PvlEntityDatabase::QueryEntity()
ParentEntityType = NULL_ENTITY_TYPE
ParentEntityGuid = {00000000-0000-0000-0000-000000000000}
EntityType = DRIVE_ENTITY_TYPE
EntityGuid = {A7124493-D3D3-4E53-95D8-4A2425CA426D}
EntityName = ""
EntityFlags = 0x00000000
beserver: 06/27/06 09:36:43 12 AdammAdminBO::Get() - hr = 0x0
beserver: 06/27/06 09:36:43 -1 Client requested key.
beserver: 06/27/06 09:36:43 -1 Client 'FCBUS-1' connected('','FREEDOMCORR\BackupExec'): 0x3a7ceb0
beserver: 06/27/06 09:36:43 18 Alert Tape Alert Warning, Notify: No, EventLog: Yes, Trap: No
beserver: 06/27/06 09:36:43 -1 Client 'FCBUS-1' Disconnected:0x3a7ceb0
beserver: 06/27/06 09:36:44 12 AdammAdminBO::Get() - Parent = NULL , Entity = CHANGER
pvlsvr: 06/27/06 09:36:44 PvlEntityDatabase::QueryEntity()
ParentEntityType = NULL_ENTITY_TYPE
ParentEntityGuid = {00000000-0000-0000-0000-000000000000}
EntityType = LIBRARY_ENTITY_TYPE
EntityGuid = {2975681E-6C67-476D-9B3E-800328E6C850}
EntityName = ""
EntityFlags = 0x00000000
beserver: 06/27/06 09:36:44 12 AdammAdminBO::Get() - hr = 0x0
beserver: 06/27/06 09:36:44 12 AdammAdminBO::Get() - Parent = NULL , Entity = DRIVE
pvlsvr: 06/27/06 09:36:44 PvlEntityDatabase::QueryEntity()
ParentEntityType = NULL_ENTITY_TYPE
ParentEntityGuid = {00000000-0000-0000-0000-000000000000}
EntityType = DRIVE_ENTITY_TYPE
EntityGuid = {A7124493-D3D3-4E53-95D8-4A2425CA426D}
EntityName = ""
EntityFlags = 0x00000000
beserver: 06/27/06 09:36:44 12 AdammAdminBO::Get() - hr = 0x0
beserver: 06/27/06 09:36:44 -1 Client requested key.
beserver: 06/27/06 09:36:44 -1 Client 'FCBUS-1' connected('','FREEDOMCORR\BackupExec'): 0x3ab67f0
beserver: 06/27/06 09:36:44 18 Alert Tape Alert Warning, Notify: No, EventLog: Yes, Trap: No
beserver: 06/27/06 09:36:44 -1 Client 'FCBUS-1' Disconnected:0x3ab67f0
beserver: 06/27/06 09:36:45 -1 UtilityJobThread - status
beserver: 06/27/06 09:36:45 -1 UtilityJobThread - EndJob:success
beserver: 06/27/06 09:36:45 17 JobManager::HandleEndJob() called
beserver: 06/27/06 09:36:45 -1 ActiveState::doEndEvent( :( 'Inventory Library 00029'
beserver: 06/27/06 09:36:45 17 JobManager::DoJobCompletionTasks(Inventory Library 00029): GetFinalJobStatus()=19
beserver: 06/27/06 09:36:45 -1 UtilityJobThread - end
pvlsvr: 06/27/06 09:36:45 AdammSession::Release()
Session = {613E545E-748A-47BA-B718-6D91AEA8C753}
beserver: 06/27/06 09:36:45 18 Adhoc notification request: Backup Exec Alert: Job Success (Server: "FCBUS-1") (Job: "Inventory Library 00029")
beserver: 06/27/06 09:36:45 23 JobLogBO:Tranform Starts LogFile=C:\Program Files\VERITAS\Backup Exec\NT\Data\BEX_FCBUS-1_00543.xml XSLFilename=C:\Program Files\VERITAS\Backup Exec\NT\Display-BEJobs.xsl TranslateXSLFile=SERVERTRANSLATION.XSL
beserver: 06/27/06 09:36:45 23 JobLogBO:Tranform End Transformed String Size=16500
beserver: 06/27/06 09:36:45 18 Doing Notify
beserver: 06/27/06 09:36:46 17 JobManager: Flagging 'Inventory Library 00029' for deletion
beserver: 06/27/06 09:36:46 -1 ActiveState::doEndEvent( :( CJobManager::DoJobCompletionTasks() returned 0x0
beserver: 06/27/06 09:36:46 -1 Registered virtual array rowset(14): Client:FCBUS-1, Type:MD_OBJTYPE_JOBHISTORYVIEW
beserver: 06/27/06 09:36:47 17 CJobManagerBO::Query QUERY_JOBSETUP_MONITOR
beserver: 06/27/06 09:36:47 18 Notify Return Code:0, batch:5, index:0
beserver: 06/27/06 09:37:05 -1 SQLLog(3021):AgeSession m_threadMap: SessionThreadID:1030, CurrentThreadID:1e8
beserver: 06/27/06 09:37:10 20 Auto Clear Alerts Query
beserver: 06/27/06 09:38:10 20 Auto Clear Alerts Query
beserver: 06/27/06 09:39:05 -1 SQLLog(3022):AgeSession m_threadMap: SessionThreadID:1e8, CurrentThreadID:5a4
beserver: 06/27/06 09:39:05 -1 SQLLog(3023):AgeSession m_threadMap: SessionThreadID:5ec, CurrentThreadID:5a4
beserver: 06/27/06 09:39:05 -1 SQLLog(3024):AgeSession m_threadMap: SessionThreadID:684, CurrentThreadID:5a4
beserver: 06/27/06 09:39:05 -1 SQLLog(3025):AgeSession m_threadMap: SessionThreadID:f64, CurrentThreadID:5a4
beserver: 06/27/06 09:39:05 -1 SQLLog(3026):AgeSession m_threadMap: SessionThreadID:113c, CurrentThreadID:5a4
beserver: 06/27/06 09:39:05 -1 SQLLog(3027):AgeSession m_threadMap: SessionThreadID:1148, CurrentThreadID:5a4
beserver: 06/27/06 09:39:05 -1 SQLLog(3028):AgeSession m_threadMap: SessionThreadID:118c, CurrentThreadID:5a4
beserver: 06/27/06 09:39:05 -1 SQLLog(3029):AgeSession m_threadMap: SessionThreadID:17a8, CurrentThreadID:5a4
beserver: 06/27/06 09:39:11 20 Auto Clear Alerts Query
beserver: 06/27/06 09:40:11 20 Auto Clear Alerts Query
beserver: 06/27/06 09:41:05 -1 SQLLog(3030):AgeSession m_threadMap: SessionThreadID:5a4, CurrentThreadID:460
beserver: 06/27/06 09:41:12 20 Auto Clear Alerts Query
beserver: 06/27/06 09:42:12 20 Auto Clear Alerts Query
beserver: 06/27/06 09:43:05 -1 SQLLog(3031):AgeSession m_threadMap: SessionThreadID:460, CurrentThreadID:5a0
beserver: 06/27/06 09:43:13 20 Auto Clear Alerts Query
beserver: 06/27/06 09:44:13 20 Auto Clear Alerts Query
beserver: 06/27/06 09:45:05 -1 SQLLog(3032):AgeSession m_threadMap: SessionThreadID:5a0, CurrentThreadID:ec0
bengine: 06/27/06 09:45:05 DeviceManager: timeout event fired
bengine: 06/27/06 09:45:05 DeviceManager: processing pending requests
bengine: 06/27/06 09:45:05 DeviceManager: going to sleep for 900000 msecs
beserver: 06/27/06 09:45:14 20 Auto Clear Alerts Query
beremote: 06/27/06 09:45:37 Agent browser advertisement cycle complete. Advertisement interval is 60 minutes.
beserver: 06/27/06 09:46:14 20 Auto Clear Alerts Query
beserver: 06/27/06 09:47:05 -1 SQLLog(3033):AgeSession m_threadMap: SessionThreadID:ec0, CurrentThreadID:163c
beserver: 06/27/06 09:47:14 20 Auto Clear Alerts Query
beserver: 06/27/06 09:48:15 20 Auto Clear Alerts Query
beserver: 06/27/06 09:49:05 -1 SQLLog(3034):AgeSession m_threadMap: SessionThreadID:163c, CurrentThreadID:d44
beserver: 06/27/06 09:49:15 20 Auto Clear Alerts Query
beserver: 06/27/06 09:50:16 20 Auto Clear Alerts Query
beserver: 06/27/06 09:51:05 -1 SQLLog(3035):AgeSession m_threadMap: SessionThreadID:d44, CurrentThreadID:1134
beserver: 06/27/06 09:51:16 20 Auto Clear Alerts Query
beserver: 06/27/06 09:51:20 -1 Maintenance released virtual array rowset(13).
beserver: 06/27/06 09:51:46 -1 Maintenance released virtual array rowset(14).
beserver: 06/27/06 09:52:17 20 Auto Clear Alerts Query
beserver: 06/27/06 09:53:05 -1 SQLLog(3036):AgeSession m_threadMap: SessionThreadID:1134, CurrentThreadID:118c
beserver: 06/27/06 09:53:17 20 Auto Clear Alerts Query
beserver: 06/27/06 09:54:18 20 Auto Clear Alerts Query
beserver: 06/27/06 09:55:05 -1 SQLLog(3037):AgeSession m_threadMap: SessionThreadID:118c, CurrentThreadID:17c8
beserver: 06/27/06 09:55:18 20 Auto Clear Alerts Query
beserver: 06/27/06 09:56:19 20 Auto Clear Alerts Query
beserver: 06/27/06 09:57:05 -1 SQLLog(3038):AgeSession m_threadMap: SessionThreadID:17c8, CurrentThreadID:c44
beserver: 06/27/06 09:57:19 20 Auto Clear Alerts Query
beserver: 06/27/06 09:58:20 20 Auto Clear Alerts Query
beserver: 06/27/06 09:59:05 -1 SQLLog(3039):AgeSession m_threadMap: SessionThreadID:c44, CurrentThreadID:1018
beserver: 06/27/06 09:59:20 20 Auto Clear Alerts Query
pvlsvr: 06/27/06 10:00:00 PvlDevice::MonitorThreadProc()
DateTimeSync: Local = 2006/06/27 10:00:00, System = 2006/06/27 14:00:00 GMT, Database = 2006/06/27 14:00:00 GMT
bengine: 06/27/06 10:00:04 DeviceManager: timeout event fired
bengine: 06/27/06 10:00:04 DeviceManager: processing pending requests
bengine: 06/27/06 10:00:04 DeviceManager: going to sleep for 900000 msecs
beserver: 06/27/06 10:00:21 20 Auto Clear Alerts Query
beserver: 06/27/06 10:01:05 -1 SQLLog(3040):AgeSession m_threadMap: SessionThreadID:1018, CurrentThreadID:1580
beserver: 06/27/06 10:01:21 20 Auto Clear Alerts Query
beserver: 06/27/06 10:02:22 20 Auto Clear Alerts Query
beserver: 06/27/06 10:03:05 -1 SQLLog(3041):AgeSession m_threadMap: SessionThreadID:1580, CurrentThreadID:13a4
beserver: 06/27/06 10:03:22 20 Auto Clear Alerts Query
beserver: 06/27/06 10:04:23 20 Auto Clear Alerts Query
beserver: 06/27/06 10:05:05 -1 SQLLog(3042):AgeSession m_threadMap: SessionThreadID:13a4, CurrentThreadID:1064
beserver: 06/27/06 10:05:23 20 Auto Clear Alerts Query
beserver: 06/27/06 10:06:24 20 Auto Clear Alerts Query
beserver: 06/27/06 10:07:05 -1 SQLLog(3043):AgeSession m_threadMap: SessionThreadID:1064, CurrentThreadID:224
beserver: 06/27/06 10:07:24 20 Auto Clear Alerts Query
beserver: 06/27/06 10:08:25 20 Auto Clear Alerts Query
beserver: 06/27/06 10:09:05 -1 SQLLog(3044):AgeSession m_threadMap: SessionThreadID:224, CurrentThreadID:140c
beserver: 06/27/06 10:09:25 20 Auto Clear Alerts Query
beserver: 06/27/06 10:10:26 20 Auto Clear Alerts Query
beserver: 06/27/06 10:11:05 -1 SQLLog(3045):AgeSession m_threadMap: SessionThreadID:140c, CurrentThreadID:15c
beserver: 06/27/06 10:11:26 20 Auto Clear Alerts Query
beserver: 06/27/06 10:12:27 20 Auto Clear Alerts Query
beserver: 06/27/06 10:13:05 -1 SQLLog(3046):AgeSession m_threadMap: SessionThreadID:15c, CurrentThreadID:1630
beserver: 06/27/06 10:13:27 20 Auto Clear Alerts Query
beserver: 06/27/06 10:14:28 20 Auto Clear Alerts Query
bengine: 06/27/06 10:15:04 DeviceManager: timeout event fired
bengine: 06/27/06 10:15:04 DeviceManager: processing pending requests
bengine: 06/27/06 10:15:04 DeviceManager: going to sleep for 900000 msecs
beserver: 06/27/06 10:15:05 -1 SQLLog(3047):AgeSession m_threadMap: SessionThreadID:1630, CurrentThreadID:1448
beserver: 06/27/06 10:15:28 20 Auto Clear Alerts Query
beserver: 06/27/06 10:16:29 20 Auto Clear Alerts Query
beserver: 06/27/06 10:17:05 -1 SQLLog(3048):AgeSession m_threadMap: SessionThreadID:1448, CurrentThreadID:1694
beserver: 06/27/06 10:17:29 20 Auto Clear Alerts Query
beserver: 06/27/06 10:18:30 20 Auto Clear Alerts Query
beserver: 06/27/06 10:19:05 -1 SQLLog(3049):AgeSession m_threadMap: SessionThreadID:1694, CurrentThreadID:108c
beserver: 06/27/06 10:19:30 20 Auto Clear Alerts Query
beserver: 06/27/06 10:20:31 20 Auto Clear Alerts Query
beserver: 06/27/06 10:21:05 -1 SQLLog(3050):AgeSession m_threadMap: SessionThreadID:108c, CurrentThreadID:e64
beserver: 06/27/06 10:21:31 20 Auto Clear Alerts Query
beserver: 06/27/06 10:22:32 20 Auto Clear Alerts Query
beserver: 06/27/06 10:23:05 -1 SQLLog(3051):AgeSession m_threadMap: SessionThreadID:e64, CurrentThreadID:1554
beserver: 06/27/06 10:23:32 20 Auto Clear Alerts Query
beserver: 06/27/06 10:24:33 20 Auto Clear Alerts Query
beserver: 06/27/06 10:25:05 -1 SQLLog(3052):AgeSession m_threadMap: SessionThreadID:1554, CurrentThreadID:e40
beserver: 06/27/06 10:25:33 20 Auto Clear Alerts Query
Capturing to C:\Program Files\VERITAS\Backup Exec\NT\logs\SGMon.log

ray_littlefie1
Level 6
The important thing to look for in the logs is the MEDIA= . This should never change, unless you erase the tape

This is the first data block that records the tape name and description, the Family ID, and the tape sequence number. If the tape is blank, all of these values are assignred by backup Exec and tracked by the BEDB.

If there is difficulty in reading this block (because of bad/dirty tape drive, or bad tape) then backupexec may misinterpret the tape as a cleaning tape or may assume you have inserted a new tape (with the same barcode) and assigns it a new GUID.

This is what I think is happening to you. I think if you repeatedly perform inventories, you will see the GUID value of the same tape change and change again. Once this happens, you've got major problems- becuase BE thinks you're switching out tapes (behind it's back :) ) and will prompt you to insert a tape that is already in the library.


So, perform multiple inventories on the same tape and watch the GUID value. Then clean the drive 3-4 times, and try again. Then try the same thing with a new tape. If it keeps happening, then it's a drive problem. I don't think it's BE fault if the drive is telling the database different things each time the same tape is loaded.

padmaja_rajopad
Level 6
Hi,

As a test try running "quick erase" on one of the tape .

Then run a backup on it and check whether it still shows up as "blank media" after inventorying it..


NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.

Andrew_Shaffer
Level 3
Just did a test backup and inventory on the tape. The tape was marked blank and put into the scratch media set.

Rucha_Abhyankar
Level 6
Hi Andrew,


Have you tried installing the OEM drivers for the same? If not then install them in order to resolve the issue.

Here is the link:





http://seer.support.veritas.com/docs/253974.htm


==================


NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.

Ian_West
Level 2
Hello Andrew,
I have the same problem. I have been battling with it and symantec and the hadrware vendor for nearly a year now. I am so glad to see that other people are having the same problem. The support staff had just about convinced me that I was an idiot.

Anyway to the problem. It is a long story, but I will cut it short. I have an IBM X225 server with adaptec 29160 scsi adapter VXA-2 10-1u tape library. I back up approx 400GB of data over 5 x-23 ( i think) tapes, weekly. I have had the library replaced a numer of times. It will work ok for a little while and then the problem returns. Just in the last fortnight I have found the only way for the system to work anything close to reliably is to clean the drive after every backup. By which I mean I run the cleaning tape thru twice after the backup. I have to admit that my cleaning taps is getting a bit old now. It is stiill early days for this fix, it has worked the last 2 weeks. I am still battling with both symantec and the hardware vendor to get som more sense out of this. But It seems to me that it may be an inherent problem with the vxa-2 drives.

I hope this helps a little.

Asma_Tamboli
Level 6
Hi Andrew,

Could you please update us on the issue? have you already tr�ed installing the OEM drivers?


NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.

Andrew_Shaffer
Level 3
I just changed the drivers to one from the manufacture. I will let you know what happens after a few backups have run.

Andrew_Shaffer
Level 3
Thanks for the reply.

I will try the drive cleaning that you are trying to see if there is any change.

Andrew_Shaffer
Level 3
Asma,

I tried the OEM drivers with no luck. I still have the same issues.

Rucha_Abhyankar
Level 6
Hi Andrew,

Try installing the latest device drivers for version 10d build 5629.


Refer to this link:


Symantec Backup Exec (tm) 10d (10.1.5629) - Device Driver Installer (20060615) - Includes Tape Driver Release (18) and Robotic Library Release (64) (Intel Only)

http://support.veritas.com/docs/284012


==================


NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.

Andrew_Shaffer
Level 3
Updating the drivers did not fix the problem.

Andrew_Shaffer
Level 3
I just tried to do a test restore from the backup that was done last night and it can not find the tape that was used. The tape has not been removed from the library. This is no good. I need a fix ASAP.

The tape had the problem where it could not find the tape to do the verify of the backup as usual. I had to cancel the job to continue. They job only uses one tape by what the report says.

So one of my questions is how does it loss a tape it had just used for the backup that has not been removed from the drive.

Another is what needs to be done to get the system working again. I have worked with Exabyte to see if it was a drive problem they say it is a Backup Exec problem.

I have tried the OEM drives, Symantec drivers, cleaning the drive several times before a backup.

This is getting very old. I do not have any good backups for multiple sites due to this problem.

My higher up are starting to think of pulling all the systems that we manage and going with something else. That is bad for a reseller to say for the drives and the software.Message was edited by:
Andrew Shaffer

Gauri_Ketkar
Level 6
Hi,

We apologize for the inconvenience caused because of the delayed response. Pleases let us know if your issue / problem is resolved ..

However, if the issues still persist then refer to the steps mentioned below:

Repairing Backup Exec 9.x and 10.x for Windows Servers.
http://seer.support.veritas.com/docs/253199.htm

How to recreate tape drives and autoloaders in Backup Exec for Windows Servers
http://support.veritas.com/docs/192144

Update us on the same and revert for any further Query
Hope this will help you


Thank you
Gauri

Andrew_Shaffer
Level 3
Gauri,

We have tried the suggested steps. They also did not work.

We have finally had a Tech at Exabyte state that over 10% of the drive that leave the plant are junk. We are working with them to have them replace all of the drive we have with the Magnum lto-2 drives.

Sharvari_Deshmu
Level 6
Hello,


We request you to update us on this case.Please revert if the problem perists after contacting the manufacturer.


Thanks,

DirtyDax
Level 2
Partner
Just curious if you got this fixed.  I have a 110 library with the VXA2 installed.  It is doing the same things you explained.  Not seeing tapes, labeling as cleaning media.  Any luck?
 
Thanks,
Dax

Peter_Ludwig
Level 6
As mentioned here already, I do have the same problem and it is getting worse the last weeks. First it only occured when inventoring the library, no it happens also under normal run conditions.

greetings
Peter