Hi
First of all, I'm already in contact with the symantec support, but they are soooooooo slow, that now I hope to find maybe a solution for my problem in this forum - maybe some of you have had the same issue. I mean, we're an enterprise and I'm now in contact with the support for over week... And we cannot backup!
Our System: Windows Server 2008 R2 with Active Directory and Backup Exec 2010 installed. We want to backup to a external tape drive which is fully compatible to the server (both server and drive are from HP).
We want to backup some some individual folders containing just a fiew data and also the "C:\Users"-Folder.
The problem is, during backup, Backup Exec seems to loose itself in endless folder-iterations, as it creates folders and many subfolders in e.g. "C:\Users\Administrator\AppData", which during non-backup-time don't exist.
For example:
These folders exist: "C:\Users\Administrator\AppData" containing "Roaming", "Local Low" and "Local"
During backup, Backup Exec creates in this subfolder "Local" another subfolder "Application Data" containing a few files and subfolder. And in this subfolder "Application Data" it creates another folder "Application Data" and so on...
And this happens for many other folders like:
"C:\Users\Administrator\Local Settings"
"C:\Users\Default User\AppData"
"C:\Users\Default User\Local Settings"
"C:\Users\Public\Local Settings"
etc.
And at the end, backup doesn't finish - it takes several hours, the job rate falls down from about 1900 MB/min to maybe 50 MB/min and the backup isn't successfull...
Anyone knows this issue?
P.S. I already tried deleting the backup job and creating a new one - no change at all...