07-23-2008 08:30 PM
We have backup Exec 12 running on 2 servers, and Backup Exec Remote Agent Utility Running on server2. We backup from the first server(1) and backup data from the second server(2) using the Remote Agent. This has been working for a good few months, and then sometime between Friday and Sunday the same backup job we run 5 days a week failed reporting the following error.
Job ended: Wednesday, 23 July 2008 at 2:53:04 p.m.
Completed status: Failed
Final error: 0xe0009418 - Access to a device was not authorized with this edition of Backup Exec.
Final error category: Other Errors
For additional information regarding this error refer to link V-79-57344-37912
Both Servers were rebooted yesterday and the same backup job completed successfully. This job runs on server1 and backs up data on the server2 via the remote agent.
I have also tried Repairing the database, repairing the installation,confirmed that the remote agent is running on Server2, stopping and restarting services. After a reboot this morning the problem wasn't resolved so now I'm a bit stuck.
Any one have any clues what might be causing this...
Thanks
07-24-2008 08:47 AM
07-24-2008 12:44 PM
Hi There - yes can confirm that RemoteAgent Service is running on second Server.
Still no go.
07-25-2008 10:31 AM